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Global WFM Program Manager: Data-Driven Staffing
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What they do
A Staffing Manager manages staffing functions for a company or organization, such as the recruiting and hiring of employees. Works with executive management to develop and implement staffing plans, and works to attract and retain qualified employees. Implements company policies and deals with staffing or disciplinary issues as needed.
$113,728 / year median in New York
-11% projected decline
Job Description
Global WFM Program Manager:
Data-Driven Staffing
New York, NY
Full Time
Posted by: TikTok
Posted:
Saturday, 29 August 2026 TikTok Shop is hiring a Workforce Management Program Manager to lead WFM for BPO sites, forecasting, capacity planning, and shift design in a fast-paced, global environment. You will partner with QA, KMT, SOP and Operations to translate insights into corrective actions that improve seller, buyer, and creator satisfaction. English and Spanish fluency are essential for collaboration across regions. The role focuses on modeling, process improvement, and end-to-end operational execution, with a Location
New York, NY, United States of America
Industry
IT
Company
TikTok
Contact
Click apply
Reference
JS26489_25196_81FD5166BE0887791C4C15FB9917741B-2132428647
Posted Date
8/29/2026 1:55:01 AM