DIRECTOR OF OPERATIONS & HUMAN RESOURCE

Multi-Unit Restaurant Organization A successful, growth-oriented multi-unit restaurant organization is seeking an experienced Director of Operations & Human Resources to provide strategic leadership across operations, people development, culture, and organizational growth. This executive leadership role is responsible for ensuring operational excellence, developing high-performing teams, driving accountability, and supporting the continued growth of a company generating more than $150 million in annual revenue. This position requires a highly visible, hands-on leader who spends time in the restaurants, maintains strong relationships with team members and executives, and serves as a trusted partner to ownership. The ideal candidate leads with integrity, professionalism, accountability, and a people-first mindset while maintaining the highest operational standards.

KEY RESPONSIBILITIES

Provide strategic leadership for a multi-unit restaurant organization with a focus on growth, profitability, and operational consistency. Oversee restaurant operations, financial performance, and execution of company-wide initiatives and offices. Establish and maintain standards for labor, food cost, inventory management, and operational controls. Direct influence in building, coaching, and developing General Managers, Regional Leaders, and future company leaders. Lead recruitment strategies, onboarding programs, leadership development initiatives, and succession planning efforts. Handle employee relations matters with discretion, professionalism, fairness, and integrity. Support restaurant openings, transitions, and growth initiatives across the organization. Partner with executive leadership to identify opportunities, address challenges, and ensure the organization continues on an upward trajectory.

QUALIFICATIONS

Minimum 10 years of multi-unit fine dining restaurant operations leadership experience. Previous experience as a General Manager of a high-volume steakhouse or fine dining restaurant for minimum 10 years. Proven experience leading restaurant organizations generating $100 million or more in annual revenue for minimum 10 years. Demonstrated success driving operational excellence, financial performance, and sustainable growth. Strong expertise in P&L management, labor controls, cost management, and performance accountability. Experience developing executive, regional, and restaurant-level leadership teams. Thorough understanding of recruitment, employee relations, compliance, training, and organizational development. SHRM certification or advanced Human Resources credentials preferred.

COMPENSATION & BENEFITS

Competitive executive compensation package. Comprehensive benefits program. 401(k) with company match. Significant opportunity to influence the future growth and success of a respected hospitality organization. This role is designed for an exceptional leader who thrives on building strong teams, driving performance, and creating lasting organizational impact. The Director of Operations & Human Resources will play a pivotal role in guiding the company's next phase of growth while preserving the culture and values that have defined its success. If your experience aligns with these qualifications and you are ready for a significant leadership opportunity, we encourage you to submit your confidential resume for consideration. All candidate inquiries and materials will be treated with the highest level of confidentiality.

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person