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VA
Visiting Angels- Sioux Falls, S.D
Operations Coordinator
Career Insights for Staffing Manager
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Scorecard
Based on South Dakota data
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What they do
A Staffing Manager manages staffing functions for a company or organization, such as the recruiting and hiring of employees. Works with executive management to develop and implement staffing plans, and works to attract and retain qualified employees. Implements company policies and deals with staffing or disciplinary issues as needed.
$99,856 / year median in South Dakota
-14% projected decline
Job Description
Company Overview Visiting Angels is a trusted leader in providing compassionate home care services for seniors. Since 1998, we have dedicated ourselves to helping older adults live comfortably, independently, and safely within their own homes. Each Visiting Angels franchise operates independently, committed to delivering personalized care with integrity and professionalism. Overview We are seeking a highly organized and proactive Operations Coordinator to join our team. The Operations Coordinator role supports the delivery of compassionate, high-quality homecare by recruiting, developing, and supporting caregivers and staff. OC ensures regulatory compliance, promotes a positive workplace culture, and partners with leadership to support employees — leading with grace, respect, and integrity — to strengthen retention, engagement, and quality care. Responsibilities include but not limited to: 1.
Operational Leadership:
Develop and implement strategic plans and objectives to achieve business growth and operational excellence. Oversee day-to-day operations, including but not limited to: staffing, answering phone calls, scheduling, client services, and caregiver management (hiring and orientation) Ensure compliance with all relevant regulations, policies, and procedures. Maintain an outstanding relationship with Veterans Administration, State Funded Programs and all other relevant organizations. Maintain regular and predictable attendance in order to maintain office hours. Maintain a well groomed appearance to Visiting Angels expectations. 2.Client Care and Satisfaction:
Maintain a high standard of care delivery, ensuring the well-being and satisfaction of clients. Assist with conducting client intakes/reassessments and assessments if needed, development of customized care plans, and monitor service quality. Address client concerns or issues promptly and effectively. 3.Staff Management and Development:
Recruit, hire and train to Visiting Angels standards ensuring adequate staffing levels to maintain agency efficiency. Provide ongoing support, coaching, and performance feedback to office staff and caregivers to enhance their skills and professionalism. Make weekly caregiver phone calls, check in's and conduct in office reviews. Foster a positive and work environment that promotes teamwork, communication, and employee engagement. 4.Business Development and Marketing:
Assist in identifying opportunities for business growth and expansion in the local market. Develop and oversee execution of marketing strategies to attract new clients and maintain relationships with referral sources. Participate in community outreach activities and networking events to raise awareness of Visiting Angels services Compensation/Benefits $23.00/hr- 28.00/hr
- 40hr salary plus overseeing on-call rotation (On-Call paid out in overtime) Bonus
- $0.
Pay:
$23.00- $28.