People Business Manager - Onboarding Trainer

People Business Manager - Onboarding Trainer Farmers Branch, TX Job Details Full-time 1 day ago Qualifications Employee onboarding Client onboarding Bachelor of Science E-learning (training delivery method) Mid-level Improving operational efficiency Administrative experience Key Performance Indicators Analysis skills Bachelor's degree Team management Performance Improvement (PI) Mentoring Instructor-led training (training delivery method) Data interpretation Organizational skills Developing new training programs Onboarding process management Leadership 2 years Data-driven decision making Communication skills Time management Stakeholder management Full Job Description Onboarding Training Manage Join Curis Functional Health Curis Functional Health is a fast-growing, Dallas-based healthcare company revolutionizing care through a multidisciplinary model that integrates chiropractic, mental health, nutrition, and women's health services. With 50+ clinics across several states, our mission is to help patients heal and thrive through whole-person care. Recognized on the Inc. 5000 and as one of the Top 50 Fastest Growing Companies in DFW. Position Overview Curis is seeking an Onboarding Training Manager to serve as the point of contact responsible for facilitating and continuously improving learning and development programs that support professionals and multi-functional field-based teams. This role serves as an Onboarding Manager with responsibility for instructor-led platform training, virtual facilitation, and onboarding. A high degree of professionalism, excellent communication skills, and a passion for growing the company and its team members are essential for success in this role.

Key Responsibilities:

On boarding - new hires:

• Partner with other internal departments to ensure all new hires have a seamless onboarding experience,
• Ensure office ready to receive new individual (hardware and "software")
• Be trusted advisor and an advocate for the new joiner: example: obtain feedback from the clinic and address if needed, understand concerns, promote, encourage, ensure new provider is accomplishing all tasks to be successful
• Develop and drive an on-boarding plan that accelerates case build up for the new provider - individualized given office and provider context.

Example:

parts of MH onboarding plan Jeanette created

• Monitor individual KPIs and hold an individual accountable
• Ensure new provider fully understands Curis ways of working, culture, mission, vision, and is excited about it
• Ensure provider fully trained on systems, understand policies etc.
• All administrative aspects, all internal coordination
• Other as defined 2. Facilitate learning journey programs and reinforce through coaching, field observation, and skill validation.
• b.

On boarding - new clinic:

Important that we leverage first 90 - 180 days to set a tone i.

Drive:

30 / 60 / 90 day plan post-acquisition to include: i. Culture / norms / ways of working / Curis Model ii.

Systems:

transition to Chiro HD and other, Compliance, policies etc iii. "Growth plan" / Deal related - > alignment between all internal stakeholder and new acquired clinic on growth plans iv. Provider on boarding - elements from the New Hire Onboarding b. For the above, ensure all collateral material, processes and KPIs are in place. Drive for a repeatable, scalable but "human" centered approach.

Qualifications:

• BA/BS degree or equivalent work experience.
• 5 or more years of experience in Customer Success, Onboarding, Operations, or a related client-facing role.
• 2 or more years of direct people management experience, leading and mentoring a team.
• Demonstrated track record of defining and implementing process improvements that resulted in measurable operational efficiencies and/or customer experience improvements.
• Strong analytical skills with the ability to use data (KPIs, metrics) to drive decisions and manage team performance.
• Excellent communication, presentation, and interpersonal skills.
• Excellent time management, organization, and attention to detail.

Benefits:

Competitive Compensation and Comprehensive Insurance Options Opportunities for professional growth and development. Collaborative and supportive work environment. Ability to earn share options.

Job Types:

Full-time, Work Location:

In person- Farmers Branch, TX Travel Required- As needed Ready to Join Us? If you're ready to be part of a supportive, high skill level team that values quality care and personal growth, we'd love to meet with you. Apply today and help us reimagine the future of wellness at Curis Functional Health. Curis Functional Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.