Bilingual Major Account Manager Wise Staffing Group - 3.2 Grand Prairie, TX Job Details Full-time $50,000 - $60,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation Spanish Managing customer accounts Customer communication Military ATS English Full cycle recruiting Customer support Account management Full Job Description Wise Staffing Group is seeking an experienced Bilingual Major Account Manager to join our growing team! The Major Account Manager is a goal-oriented, self-starter with proven experience in high-volume recruiting or otherwise related fields. The ideal candidate demonstrates effective communication skills and brings strong operational support to the Wise Staffing Group team! This role is responsible for the various human resources services provided to our client, ranging from the start and finish of the recruitment cycle. If you are seeking a growth-oriented career with a base salary plus commission opportunities, you can have it all at Wise Staffing Group, where your career and passion come together! Salary starts at $50,000 annually, based on experience. Commission opportunities available.

Responsibilities:

Acts as the Wise Staffing Group representative and liaison for multiple large client accounts. Communicates effectively and with urgency to resolve issues while satisfying the needs of our customer. Communicates daily operational data, coordinates with management and sales team to identify current and future hiring needs Evaluates and implements effective recruitment strategies for developing a steady pipeline of candidates to satisfy open and upcoming client orders. Serves as intermediary between temporary workers and the client. Investigates, resolves, and documents performance, attendance, payroll, and various other issues relating to said workers such as worker's compensation, unemployment, and discrimination complaints. Directs and managements the full recruitment cycle of temporary workers. Phases of this cycle include identifying and screening potential candidates, performing background checks/drug screens/E-Verification, and processing I-9 paperwork and payroll. Maintains all appropriate paperwork and documentation of any attendance/performance issues, disciplinary action, and other issues that occur within client's worksite. Diligently monitors and evaluates the performance of temporary workers. Establishes a strong, supportive relationship with the client. Develops a detailed understanding of client's goals. Learns and understands the nuances and needs of the worksite. Provides insight and advises both client and internal sales/management team regarding mutually beneficial business needs.

Key Success Factors:

Reliable transportation and personal contact information (e.g. phone number) Detail-oriented with strong compliance skills Extensive experience in customer support with very strong professional communication skills (verbal and written). Must be fluent in English and Spanish Proven experience in major account management, onsite management, or similar role. Ability to multi-task and prioritize. Works well under pressure. Proficiency in MS Office/Suite and other basic computer skills Familiarity with Applicant Tracking Systems, (Avionte experience preferred)

Job Type:

Full time

Benefits:

Health Insurance Dental Insurance Vision Insurance Life Insurance

PTO 401K

#MAM125

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Account Management:

3 years (Required)

High-volume Recruiting:

2 years (Required)

Work Location:

In person