Human Resources Business Partner

Service Center CSCS WA Job Summary The Business Partner will Restore the Rhythm of our teammates lives by providing guidance, assistance and support to leaders and teammates regarding questions or concerns on company policies, practices and regulations. In addition, they will be responsible for consulting with leaders concerning individual teammates or groups, identifying and resolving teammate-related matters at the front line and center level and providing guidance on staffing and management issues. Essential Job Duties Provide direction and coaching to managers regarding teammate relations issues including Lighthouse messages, termination approvals, and weekly termination report. Participates in employee investigations and ensures confidentiality and timely responds to teammates involved. Oversee various adhoc and cyclical projects including employee surveys, annual review performance review process and communications to management on completion status. Partners with Sr. Business Partner(s) and Director, Strategic Business Partner to create the best trained most satisfied teammates through engagement and retention initiatives. Recommends process, policy, procedural enhancements to help create a employer of choice experience for teammates. Complies with federal, state, and local legal requirements by understanding existing and new legislation, enforcing adherence to requirements and advising management on needed actions. Performs other duties as required to successfully meet the needs of the business. Skill/Requirements Minimum 3 to 5 years in Human Resources or related field Bachelor's Degree in a business related field and/or Human Resources preferred Proven ability to adapt to change in the work environment and deal with frequent change and unexpected events. Proven ability to speak clearly, concisely and persuasively in positive or negative situations. Evaluated upon ENPS and Turnover metrics Considerable knowledge of principles and practices of employee administration. Ability to influence others at all levels of the organization. Excellent written and verbal communication and listening skills. Proven commitment to internal customer service. Strong understanding of federal, state and local requirements and regulations. Ability to maintain a high level of confidentiality and discretion. Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.