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Overhead Door Corporation
Senior HR Representative
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Based on Florida data
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What they do
A Human Resources Specialist works for a human resources department to implement the provisions of a labor contract, including employee wages and benefits and other practices that are collectively bargained; may also handle an internal grievance process established under a labor contract.
$55,466 / year median in Florida
+10% projected growth
Job Description
View More Jobs Senior HR Representative Pensacola, FL, United States Job Description The Human Resources Representative III serves as a strategic HR partner to leaders, providing guidance on employee relations, performance management, and workplace risk. This role handles complex and sensitive HR matters, leads investigations, and shapes programs that strengthen culture, leadership capability, and operational effectiveness. Responsibilities Employee Relations & Risk Management (Strategic/High Judgment) Lead complex employee relations cases, including investigations, conflict resolution, and policy interpretation Conduct end-to-end investigations (intake, interviews, analysis, and recommendations) Assess risk and escalate issues appropriately to senior HR or Legal Ensure consistent application of policies across the organization Leadership Coaching & Performance Management Coach managers on performance management, corrective action, and employee development Lead calibration processes and support talent development discussions Build leader capability in coaching, feedback, and accountability Provide ongoing coaching to managers and supervisors to strengthen leadership effectiveness and elevate the employee experience across the site Safety, Compliance & Incident Investigation Partner with Safety and Operations to lead workplace incident investigations Identify root causes, recommend corrective actions, and mitigate future risk Ensure alignment with OSHA and company safety standards Support integration of HR and safety practices in a manufacturing environment Onboarding Strategy & Workforce Integration Design and lead onboarding programs that improve retention and engagement Implement structured 30-, 60-, and 90-day onboarding checkpoints and refine the process based on feedback Partner with leaders to ensure onboarding readiness and effective team integration Lead employee engagement surveys, analyze feedback trends, and partner with site leadership on action plans that strengthen engagement and retention HR Advisory & Organizational Effectiveness Provide guidance on employment laws (FMLA, ADA, FLSA, etc.) and HR policy application Partner cross-functionally with operations, safety, payroll, and legal Analyze HR trends and recommend proactive solutions to improve culture and performance Contribute to policy development and continuous improvement initiatives Qualifications Bachelor's degree in HR, Business, Psychology, or related field (Master's preferred) 5-7+ years of HR experience with significant focus on employee relations and investigations Strong working knowledge of employment law and regulatory compliance HR certification (PHR, SPHR, SHRM-CP, or