Generalist, Human Resources

Generalist, Human Resources Troy, MI Job Details Full-time 15 hours ago Benefits Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Organizing events Employee onboarding Computer operation Microsoft Excel Microsoft Outlook Paylocity FMLA Leave management Employment law Filing Process improvement Data reporting HR legal compliance Executive administrative support Mid-level Bachelor's degree in business administration Personnel records management Data quality management Key Performance Indicators Bachelor's degree Human Resource Management Senior Professional in Human Resources Employee relations management Implementing HR recruitment processes Data interpretation Recruiting Organizational skills Microsoft Teams SHRM Certified Professional Payroll Professional In Human Resources Business Administration Human Resources SHRM Senior Certified Professional Employee engagement Training Document management Cross-functional collaboration Onboarding process management Business Escalation handling 2 years Communication skills Cross-functional communication Internal audits Time management Full Job Description

OUR VALUES

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

The Human Resources Generalist supports day-to-day HR operations and plays an important role in ensuring an exceptional employee experience. This role provides hands-on‑ support across recruitment, onboarding, HRIS administration, employee relations, benefits and leave coordination, policy implementation, and HR documentation. The ideal candidate is detail-oriented, highly organized, and comfortable supporting a ‑fast-paced, growing organization. This position requires strong communication skills, a ‑customer service‑ mindset, and the ability to collaborate with employees, leaders, and HR partners to ensure consistent, compliant, and proactive HR support.

ESSENTIAL FUNCTIONS

Talent Acquisition & Onboarding Facilitate new hire onboarding, including orientation logistics, HRIS setup, and required documentation. Ensure new hire records, E-Verify‑, I9s, and compliance materials are completed and maintained‑ accurately. HR Operations & HRIS Administration Maintain accurate and updated‑ HRIS records; perform routine audits to ensure data integrity. Process employee changes, terminations, and personnel updates. Support HR reporting, metrics, and KPI tracking for leadership review. Assist with payroll inputs including PTO tracking, timecard reviews, and change forms; collaborate with Payroll to address discrepancies. Employee Relations & Compliance Serve as an initial point of contact for employee questions and concerns; escalate issues as appropriate. Support leaders by providing guidance on policy interpretation and basic employee relations matters. Assist in documenting employee issues and coordinating with HR leadership on next steps. Maintain compliance with federal and state employment laws, internal policies, and company standards. Ensure labor law postings, required documentation, and compliance materials are up to date. Benefits & Leave Administration Assist employees with benefits questions, enrollment, and troubleshooting. Support administration of leave programs (FMLA, ADA, personal leave) including tracking, communication, and documentation. Coordinate with benefits vendors and HR leadership to resolve issues promptly. Engagement, Culture & HR Programs Support employee engagement initiatives, recognition efforts, and culture building‑ activities. Assist with planning HR events, training, and company‑wide meetings. Collaborate with HR leadership on continuous improvement of HR processes, communication, and employee experience. Additional Responsibilities Maintain organized HR documentation, digital files, and SOPs. Assist with special projects and cross functional initiatives as‑ assigned. Provide reliable administrative support to HR leadership in a fast paced‑ environment. Other duties as assigned.

QUALIFICATIONS

Education & Experience Requirements Bachelor's degree in Human Resources, Business Administration, or related field preferred; equivalent experience accepted. 2-4 years of experience in HR generalist, HR coordinator, or HR operations roles. HR certifications (SHRM‑CP, SHRM‑SCP, PHR, or SPHR) are a plus. Experience using HRIS systems (Paylocity preferred). Knowledge, Skills & Abilities Strong understanding of basic HR processes and employment regulations. Highly organized with strong time management‑ and prioritization skills. Ability to maintain confidentiality and handle sensitive information. Proficient in Microsoft Office (Excel, Word, Outlook, Teams). Excellent customer service skills and a collaborative mindset. Ability to work effectively in a high-volume, ‑fast paced‑ environment. Strong interpersonal and communication skills

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required daily to analyze and interpret data, communicate, and remain in a stationary position for significant periods. The associate must frequently access, input, and retrieve information from computers and other office systems. Occasional movement around the office and attendance at events or meetings may be required.

TRAVEL REQUIREMENTS

Minimal travel may be required for this position (up to 5% domestically).

TOTAL REWARDS

Competitive compensation package Health, Dental, and Vision insurance 401(k) with company match Paid time off and other generous benefit programs Tuition reimbursement

WHY JOIN US?

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Human Resources Generalist, you'll support critical HR operations and contribute directly to our employee experience, culture, and organizational effectiveness. Join us and help shape the future of the telecommunications industry with a team committed to excellence and innovation. We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.