Human Resources Generalist Voluntary Action Center - 3.5 Columbia, MO Job Details Full-time 2 hours ago Benefits Paid holidays Paid time off Employee assistance program Qualifications Teamwork Confidential information handling Recruitment and selection Bachelor's degree Data management Organizational skills Business Administration Productivity software Technical Proficiency Database software proficiency Full Job Description Job Summary The Human Resources Generalist manages daily HR operations to support a passionate team of non-profit professionals, case managers, and shelter support staff. At Voluntary Action Center (VAC), our employees and volunteers are our most valuable assets in helping low-income individuals and families achieve stability. This role acts as a trusted partner, executing employee lifecycle processes—including tailored non-profit recruiting, onboarding, benefits administration, compliance, and employee relations—to champion a vibrant, collaborative culture. Core Responsibilities Talent Acquisition & Onboarding 

Full-Cycle Recruitment:

Manage the search, interviewing, and hiring process for unique non-profit roles, such as social service providers, shelter specialists, and administrative staff. 

Screening & Credentialing:

Facilitate necessary background checks and compliance verifications tailored to employees and volunteers working with vulnerable or unhoused populations. 

Mission-Driven Onboarding:

Design and facilitate a welcoming orientation program that aligns new hires with VAC's equity policies and community empowerment model. Ensure all onboarding forms including I-9 and E-Verify are completed timely, and maintained according to regulations. Employee Relations & Culture 

Culture Advocacy:

Champion a supportive, transparent work environment that prevents compassion fatigue and promotes work-life balance in alignment with VAC's values. 

Conflict Resolution:

Serve as the primary point of contact for employee inquiries, actively mediating conflicts or grievances with discretion. 

Volunteer Integration:

Collaborate with program managers to align staff- volunteer relations during high-volume seasonal programs. Benefits, Payroll & Record Keeping 

Benefits Administration:

Oversee enrollment and tracking for employee benefits, including health/dental insurance, and retirement plans. 

Payroll Administrator:

Process payroll accurately and timely. Maintain employee records and status updates in the HRIS system, partnering closely with finance to ensure seamless wage and time-off distributions. Manage payroll- related reporting, reconciliations, ACA reporting, and year-end activities. 

Leave Management:

Coordinate and track family leave (FMLA), paid holidays, sick leave, and vacation accruals. 

Personnel Record Keeping:

Maintain complete and accurate personnel files, I- 9's, medical/benefit records, and other confidential employment documentation in accordance with applicable requirements. Compliance & Grant Reporting 

Employment Law:

Ensure compliance with all local, state, and federal labor laws, maintaining an updated employee handbook. 

HR Data & Audits:

Maintain strict electronic and physical data security for personnel files. Gather relevant HR data required for workplace trends, benefit reporting, OSHA, funding and grant compliance, and more. Training & Development 

Leadership & Employee Development:

Coordinate training for continuous  development for leaders and employees. Identify training needs based on  employee and manager feedback. 

Compliance Training:

Facilitate new hire and annual compliance training, and keep a record of all completed trainings.

Offboarding:



Terminations:

Ensure completion of termination documentation and final payroll processes. Ensure timely recovery of organizational property and access removal. Coordinate termination of benefits and any necessary benefit continuations. 

Unemployment Claims:

Respond to unemployment claims timely and provide appropriate documentation. Maintain all necessary records.

Benefits Administration:



Enrollment:

Manage open enrollment process and submission to carriers, timely new hire enrollments, and eligibility status. Serve as the point of contact for  employees, brokers, and vendors.  Benefit reporting: Ensure ACA reporting is completed before the required  deadlines. Prepare premium cost reporting to leadership. Required Skills & Qualifications 

Education:

Bachelor's degree in Human Resources, Business Administration, or a related social sciences field. 

Experience:

3 to 5 years of progressive HR experience, preferably within a non- profit organization or a social services environment. 

Technical Savvy:

Proficiency in Human Resources Information Systems (HRIS), Microsoft Office Suite, Google and database management. 

Communication:

Exceptional active listening, verbal communication, and written correspondence skills. 

Core Competencies:

High emotional intelligence, discretion when managing confidential information, and a passion for community service. Preferred Qualifications 

Certifications:

Professional HR certification (e.g., SHRM-CP or PHR). 

Localized Knowledge:

Familiarity with the social services landscape in Boone County, Missouri.

Benefits:

Employee assistance program Paid time off

Work Location:

In person