Human Resources Generalist

BETTER BUSINESS BUREAU - 3.5

St. Louis, MO Job Details Full-time 15 hours ago Qualifications AP style Employee onboarding Employee grievance management Employee engagement program (employee development activity) Coaching Performance management strategy Talent acquisition platforms Well-being program (employee development activity) ADP Disaster recovery planning (Crisis management methodologies) HR legal compliance Leadership development Payroll systems Team development Employee data management Bachelor's degree Data interpretation E-learning platforms Project management software Leadership training (staff training program) Managing projects New hire orientation Enterprise Learning Management Leadership development programs Calendly Productivity software Implementation of strategic initiatives HR business partner employee support Employee engagement Senior level Full Job Description 2025 BBB Job Description - Human Resources Generalist (1).docx

BETTER BUSINESS BUREAU

Serving Greater Missouri & Southern Illinois Job Description

JOB TITLE

Human Resources Generalist

JOB CLASSIFICATION

Exempt

DEPARTMENT

Administration

REPORTS TO

President & CEO

MANAGES NA POSITION SUMMARY

Responsible for all aspects of human resources management, including recruitment, onboarding, staff development, performance management, compliance, employee engagement and wellness. The HR Generalist serves as a trusted advisor to leadership, oversees HR systems and processes, and drives initiatives that enhance employee well-being, strengthen organizational effectiveness, and support long-term talent planning. Updated by Rebecca Phoenix Date 8/11/25 Primary duties and responsibilities: Overseerecruitment,selection, and onboardingprocesses. Manage recruitmentandselectionand onboarding processes through ADP. Train and coach leaders in talentacquisitionbest practices. Conduct new hire orientation & work with supervisorsto create new hire trainingschedule. Leadstaff development, training, and performance management initiatives. Coordinate use of learning management platforms. Administer Clifton Strengths assessment; provide 1-1 and team coaching andmaintainteam document. Lead ongoing leadershipand emergingleadersdevelopment Ensure staff complete development plans and discuss with supervisors Refineand implementsuccession planningstrategies. Maintain and ensure compliance withHR policiesandstaff records. Monitor and improveemployee safety protocols. Annually reviewwith leadersand updatethecybersecurity/disaster recovery plan. Conduct and analyzeexit interviewsfor organizational improvement. Maintain andcoordinateupdates fortheEmployee Handbook. ManageHR systemsto streamline administrative processes. ADP, Nectar,Organimi,Calendly, monday.com Coordinate employeebenefits. Leadwellnessinitiatives. Foster positiveemployee relations;investigateandresolve workplace concerns. Work with BBB leaders in developing an effective organizationalculture. Execute and fulfill assignments outlined in theannual strategic plan. Assistwith other projects as needed by the executive team. Experience, skills and abilities: Communicates clearly with strong written and verbal skills Demonstrates determination, integrity, empathy, perseverance, and patience Thinks creatively with a focus on achieving results Analyzes information with sharp attention to detail Leads with confidence while remaining approachable and supportive Collaborates effectively and builds strong relationships Takes initiative and works with minimal supervision Manages projects efficiently and meets deadlines Learns and applies new technologies quickly Solves problems with an ethical and thoughtful approach Performs efficiently in both remote and office environments Working knowledge of AP Style preferred Uses Microsoft Office Suite with proficiency Navigates or learns project management software with ease Bachelor's degree and HR certification preferred The statements above reflect the primary responsibilities and duties of this position but are not an exhaustive list of all work requirements.