Bilingual Human Resources Specialist (English/Spanish) Sharing Love Home Care - 4.7 Philadelphia, PA Job Details Full-time $24 - $27 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Life insurance Retirement plan Qualifications Employee onboarding Spanish Teamwork English High school diploma or GED Home care Attention to detail Onboarding process management Time management Full Job Description Bilingual Human Resources Specialist (English/Spanish) Sharing Love Home Care, LLC Philadelphia, PA Full-Time | Monday-Friday | 9:00 AM-4:00
PM Pay:
$24.00-$27.00 per hour About Sharing Love Home Care Sharing Love Home Care is a Pennsylvania home care organization committed to providing quality support to individuals receiving services in the community. We value professionalism, teamwork, responsive communication, organization, accountability, and respectful service. Position Summary Sharing Love Home Care is seeking an experienced, organized, and dependable Bilingual Human Resources Specialist to support and manage day-to-day employee and caregiver Human Resources functions. The HR Specialist serves as a primary point of contact for caregiver and employee-related HR matters and is responsible for helping maintain organized, timely, and compliant HR processes from recruitment and onboarding through ongoing employment support. This is a hands-on individual-contributor role that may include primary responsibility for specific HR processes and workflows. The position works independently within assigned areas while escalating complex, sensitive, or higher-risk matters requiring management review or approval. Responsibilities Support and coordinate recruitment, applicant screening, interviewing, hiring, and onboarding processes Communicate with applicants, caregivers, and employees regarding employment requirements and next steps Review and maintain employee and caregiver personnel files for completeness and accuracy Collect, track, and follow up on required employment documents, credentials, background clearances, training, and renewals Coordinate new-hire orientation and onboarding-related activities Assist employees and caregivers with routine HR questions, policies, procedures, and employment-related requests Serve as a point of contact for caregiver and employee support matters Maintain employee information and documentation in company systems and personnel records Assist with benefits enrollment, changes, employee questions, and related administrative processes Track and process PTO, attendance, call-outs, and other routine time-off or attendance-related matters Assist with employment verification requests and other routine employment documentation Prepare and maintain HR letters, forms, notices, trackers, reports, and correspondence Assist with routine employee relations matters and document concerns appropriately Support corrective-action and disciplinary documentation as directed Assist with unemployment claims, portal responses, supporting documentation, and deadline tracking Prepare records and supporting documentation for unemployment matters requiring additional review Assist with caregiver availability, staffing-related communication, and employment-status updates as assigned Support EVV, timesheet, and timekeeping follow-up when issues involve caregiver compliance, attendance, or employee responsibilities Assist with payroll-related employee questions and communicate corrections or issues to the appropriate department Monitor pending HR items and follow through to ensure assigned work is completed timely Maintain accurate HR spreadsheets, trackers, logs, and recurring reports Assist with annual employee requirements, training follow-up, credential renewals, and personnel-file updates Participate in internal audits and provide requested HR documentation or corrective follow-up Coordinate with Compliance regarding documentation, credential, training, or employee-file deficiencies Maintain confidentiality of employee, caregiver, applicant, client, and company information Assist with special projects, workflow improvement, backlog cleanup, and other HR-related initiatives Provide cross-functional administrative support when reasonably related to HR and organizational needs Escalate significant employee relations, legal, compliance, disciplinary, or other sensitive matters to management as appropriate Perform other related Human Resources duties as assigned Qualifications High school diploma or equivalent required Bilingual in English and Spanish required Prior Human Resources, recruiting, onboarding, employee support, healthcare administration, or related experience required Home care experience strongly preferred Experience working with caregiver or high-volume employee populations preferred Knowledge of employee onboarding, personnel files, credential tracking, and employment documentation Experience with unemployment claims or employment-related administrative processes preferred Experience with payroll, timekeeping, benefits, EVV, or caregiver systems is a plus Strong organizational and time-management skills Strong attention to detail and documentation accuracy Ability to manage multiple priorities and recurring deadlines Strong written and verbal communication skills in both English and Spanish Professional and respectful communication Ability to handle sensitive and confidential information appropriately Strong follow-through and ability to take ownership of assigned responsibilities Ability to work independently while recognizing when escalation is necessary Ability to communicate effectively with employees, caregivers, applicants, management, and other departments Proficiency with Microsoft Office, email, spreadsheets, electronic records, and HR-related systems Dependable attendance and punctuality
Schedule & Compensation Schedule:
Monday-Friday, 9:00 AM-4:00
PM Workweek:
35 hours
Pay:
$24.00-$27.00 per hour, based on relevant experience Sharing Love Home Care, LLC is an Equal Opportunity Employer.
Pay:
$24.00 - $27.00 per hour Expected hours: 35.0 per week
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan