HR Solution Center Generalist Tower Health - 3.5 West Reading, PA Job Details 1 day ago Qualifications Computer operation Desktop applications Telephone systems Multi-line phone systems Productivity software Office phone management Full Job Description The HR Solution Center Generalist is responsible for providing exceptional customer service to all customers and employees. This position serves as a primary point of contact for employee assistance and information, interacts with employees daily and assists employees to resolve problems or issue. Also responsible for supporting a variety of activities and programs in support of HR functions and is a resource for a wide range of HR activities, including but not limited to benefits, employee recognition, performance and goal management, and operations. The HR Solution Center Generalist is expected to possess a proficient and expert working knowledge of all Human Resource functional areas with ability to field questions and provide answers in an accurate and timely manner. As a member of the HR Operations team and serves as an integral component of the Employee Solution Center model. Education Requirements 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree Experience Relevant Experience Required Skills Collaborative Skills Computer Skills to include use and navigation Customer Service Skills Detail Oriented Excellent Communications Skills Good Reasoning Skills Listening Skills Microsoft Office Applications Multi Line Telephone Operational Skills Multitasking Organizational Skills Problem Solving Skills Strategic Thinking