At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! In partnership with the Employee Relations Manager, develop and implement programs and tools to facilitate open communication channels for employees to express concerns confidentially. Assist in the development and implementation of company-wide employee relations policies and procedures. Assist in resolving employee complaints and issues in a fair and timely manner, ensuring the interests of all parties are protected. Conduct thorough investigations into alleged violations and make recommendations for remediation, while maintaining accurate and timely case files, documentation and follow up. Provide guidance, coaching and counseling to Human Resources and leaders on critical employee relations decisions, to resolve employment-related matters as defined in the service level agreement. Contribute to internal projects, training development, and continuous improvement projects across HR/ER as needed. Identify and recommend methods to resolve problems, update, and optimize existing processes, procedures/policies, and technologies. Maintain accurate and up-to-date records of employee relations cases, including performance improvement plans and disciplinary actions. Determine appropriate risk level and routing of employee relations cases based on established escalation protocol. Provide support to the Employee Relations Manager to help monitor, analyze, and review the case management processes and system to ensure it meets business needs and compliance requirements. Establish reporting mechanisms to track employee relations metrics and identify trends. Analyze data to provide insights and recommendations for enhancing employee engagement and reducing turnover. Proactively identify ways of working that will enhance processes and improve interpersonal and team functioning. Stay updated on state and federal employment laws and regulations to ensure policies remain compliant and up-to-date. Build strong relationships with HR, legal, and other relevant teams to ensure alignment and collaboration on employee relations matters. Consult with partners to provide guidance and recommendations on employee-related issues.

Minimum Education and Experience Requirements:

8+ years progressive HR or related experience Bachelor's degree in HR, Business, or related field Professional Certification in HR preferred, but not required Preferred Skills /

Experience:

Demonstrated proficiency in employee and/or labor relations strategy. Thorough understanding of HR policies and procedures, and knowledge of Federal and State regulations, including EEO laws and regulations. Demonstrated ability to be highly collaborative and influential.

Communication Skills:

Consistently share information with others, balancing transparency with the highest level of confidentiality. Deliver feedback and difficult messages in an unbiased, direct, constructive and sincere manner.

Critical Thinking Skills:

Use logic and reasoning to synthesize data to solve complex problems, form conclusions and make recommendations. Evaluate alternative approaches with objectivity and their impact to the individual and business before determining and making recommendations. Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD!

Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers