Workforce Account Representative TransTech

• 3.3 Columbia, SC Job Details Full-time $55,000
• $65,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Business development management Managing customer accounts Territory sales Account development Collaborating with government agencies Client relationship development Key Performance Indicators Territory management Relationship building Strategic partnerships Account management Establishing community partnerships in an education administration role Sales follow-up Workforce development Full Job Description Workforce Development Account Representative•WIOA $55,000•$65,000

Plus Commission Home Base:

Columbia, SC, Raleigh, NC or Fayetteville, NC Travel:

50-75%

Territory:

South Carolina & Assigned North Carolina Markets Position Type:

Full-Time Department:

Workforce Development / Strategic Partnerships Position Summary TransTech is seeking a Workforce Development Account Representative

• WIOA to develop and grow relationships with WIOA agencies, workforce boards, career centers, American Job Centers, case managers, and other publicly funded workforce partners throughout South Carolina and assigned North Carolina markets.

This is a relationship-driven, business development position focused on increasing WIOA-funded student referrals and enrollments while providing outstanding support to our workforce partners. The ideal candidate understands workforce development, builds relationships easily, follows up consistently, stays highly organized, and knows how to turn partnerships into measurable results. Key Responsibilities

• Develop and maintain strong relationships with WIOA offices, workforce boards, American Job Centers, case managers, program directors, and workforce partners.
• Serve as a primary TransTech contact for workforce agencies throughout the assigned territory.
• Identify and develop relationships with agencies that are not currently referring students to TransTech.
• Increase WIOA-funded student referrals, enrollments, and starts.
• Conduct outreach and presentations to workforce agencies regarding TransTech's CDL training programs and career opportunities.
• Maintain regular communication with workforce partners regarding prospective students, referrals, funding requirements, and program updates.
• Assist prospective students and workforce partners in navigating the WIOA funding and enrollment process.
• Coordinate closely with TransTech Admissions representatives to ensure WIOA referrals are followed up on quickly and effectively.
• Track pending referrals, funding applications, authorizations, enrollments, and student starts.
• Proactively resolve issues that could delay funding or enrollment.
• Help maintain TransTech's eligibility with applicable workforce and training-provider programs.
• Represent TransTech at workforce meetings, career-center events, partner meetings, and community workforce initiatives.
• Identify new government-funded and workforce-development opportunities within the territory.
• Follow up with workforce agencies regarding outstanding documentation, authorizations, invoices, and payments when needed. Performance & KPIs This is a results-driven position. The Workforce Development Account Representative will be responsible for maintaining visibility into the WIOA pipeline and reporting key performance indicators, including:
• Number of WIOA referrals
• Students pending eligibility determination
• Funding applications submitted
• Funding authorizations received
• WIOA enrollments
• WIOA student starts
• WIOA graduates
• Total dollars authorized
• Total dollars invoiced
• Total dollars collected
• Outstanding WIOA accounts receivable
• Average funding authorization turnaround time
• Average payment turnaround time
• Referrals and enrollments by workforce agency
• Growth in active workforce-agency partnerships The Account Representative will provide regular pipeline updates highlighting new opportunities, pending students, agency activity, barriers, outstanding items, and necessary escalations.

Qualifications Required:

• Strong relationship-management and business-development skills
• Excellent written and verbal communication
• Strong organizational and follow-up skills
• Ability to manage multiple agency relationships, prospective students, and deadlines simultaneously
• Ability to professionally represent TransTech with government agencies, workforce organizations, and community partners
• Comfortable working across Admissions, Operations, Finance, and external agencies
• Ability to track activity and performance against established

KPIs Preferred:

• Experience with WIOA or workforce development
• Experience working with workforce boards, career centers, or American Job Centers
• Vocational education or career-training experience
• Postsecondary admissions experience
• Government-funded education or training experience
• Career services experience
• Community or government partnership development
• Account management or business development experience What Makes Someone Successful in

This Role Relationship Building:

Develop trusted relationships with workforce professionals and become a reliable resource for their clients.

Business Development:

Actively pursue new workforce partnerships rather than waiting for referrals to come in.

Follow-Up:

Stay on top of referrals, funding approvals, documentation, and outstanding requirements until completed.

Urgency:

Understand that delays can mean losing an enrollment and act quickly to remove barriers.

Ownership:

Know exactly where your referrals and agency relationships stand and take responsibility for moving opportunities forward.

Communication:

Keep workforce partners, students, Admissions, Finance, and leadership informed.

Results:

Consistently grow workforce partnerships, WIOA referrals, funded enrollments, and revenue. About TransTech TransTech is a rapidly growing CDL training organization with locations throughout the Southeast. We help individuals develop the skills needed to enter the commercial driving industry and build sustainable careers. As we continue expanding, we are investing in relationships with workforce-development organizations that help individuals access career training and employment opportunities. This position provides the opportunity to directly contribute to that growth by expanding TransTech's workforce partnerships throughout South Carolina and assigned North Carolina markets. Travel Regular travel throughout the assigned South Carolina and North Carolina territory is expected. If you have experience developing workforce partnerships, working with WIOA programs, or building relationships within workforce development and career training, we encourage you to apply.

Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Briefly describe your experience with WIOA, workforce development, workforce boards, American Job Centers, career centers, or government-funded training programs. Please include the types of organizations you worked with and your role in developing or managing those relationships.

Partnership / Business

Development Experience Do you have experience developing and managing relationships with external organizations, agencies, community partners, or referral sources with responsibility for generating referrals, enrollments, or business? Yes or No Travel Requirement This position requires approximately 50-75% travel throughout South Carolina and assigned North Carolina markets. Are you able and willing to meet this travel requirement? Yes or No Territory / Home Base Are you currently located in, or willing to work from, the Columbia, SC; Raleigh, NC; or Fayetteville, NC market? Yes or No Driver's License / Travel Do you have a valid driver's license and reliable transportation for regular travel throughout the assigned territory? Have you worked in a role where you were accountable for measurable performance goals such as referrals, enrollments, revenue, account growth, partnership development, or similar KPIs? Yes or No Workforce Development / WIOA Experience Do you have professional experience working with WIOA, workforce development programs, workforce boards, American Job Centers, career centers, or government-funded training programs?

Yes or No Work Location:

In person