Workforce Specialist - Special Initiatives

WS ALAMO

San Antonio, TX Job Details Full-time $48,244 - $76,028 a year 8 hours ago Qualifications Confidential information handling Writing skills SQL Data-driven problem-solving Managing projects Technical Proficiency Data analysis software Database software proficiency

Full Job Description Position Description:

ORGANIZATION AND PURPOSE

Workforce Solutions Alamo is a nonprofit organization that serves as the leadership and governing body for the region's workforce development system. Workforce Solutions Alamo is responsible for over $100 million dollar budget consisting in local, state, and federal funds. Our mission is Working to Strengthen the Alamo regional economy by growing and connecting talent pipelines to employers. We are guided by the core values of Integrity, Excellence, Innovation, Collaboration, and Accountability. Workforce Solutions Alamo is governed by a 27-member Board of Directors that reflects the diverse constituencies of the regional community: business, economic development, education, labor, community organizations, and government. Our service area includes the counties of Atascosa, Bandera, Bexar, Comal, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Medina, McMullen, and Wilson.

GENERAL DESCRIPTION

Under the direction of the Assistant Director of Workforce Services, performs complex programmatic and technical work in the implementation and administration of workforce programs Choices, SNAP, TANF, Non-Custodial Parent and other initiatives assigned. Work involves assisting in the planning, development, implementation, follow up and reporting of programs, grants, special initiatives and projects. The Workforce Specialist provides guidance, consultative services and technical assistance to service providers and contractors. Works under general supervision with moderate latitude for initiative and independent judgment. Performs other relevant duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position includes four (3) primary responsibilities/functions: Supports the Assistant Director of Workforce Services on all high-priority grants, special initiatives, and handles assigned projects. Researches, compiles and prepares various data for reports and analysis. Perform other duties as assigned. 1. Administrative/Contract Management (applicable to #1 above) As assigned, assists in the design, planning, development, and implementation of contracts, grants, projects, events, and special initiatives. Provides direct oversight of assigned projects and grants including their scope, deliverables, timelines, budgets, services, reporting and/or products, and performance. Requests, reviews, and assists in the approval of plans to be developed by vendors, subgrantees, service providers, and contractors to implement grants and projects. As required by each assigned initiative and under the direction of the Assistant Director of Workforce Services, maintains contact with vendors, subgrantees, service providers, and contractors, and oversees the alignment of staffing, activities, and expenditures with related contracts. Develops policy and procedures, and provides technical assistance, clarifications, and guidance, and ensures project compliance with related rules, regulations, policies, and guidance. Prepares, implements, and tracks technical assistance plans, and as needed, corrective action plans, and/or performance improvement plans. Ensures funds are expended efficiently and meet benchmarks, and that costs are reasonable, allowable, and justifiable. Generates and analyzes information, weekly, bi-monthly, monthly, or as required, related to project status, progress, objectives, deliverables, and goals. Prepares project reports to the Assistant Director of Workforce Services, Chief Operating Officer, CEO, Board, and TWC, as requested/required, and may provide both verbal and written presentations. 2. Support of Internal Data Platforms & Reporting (applicable to #2) Provide internal/in-house support to WSA regarding a variety of data platforms, data gathering/analysis, and reporting, including for example Cognito Forms, Cabinet, InfoMaker, TWIST, WIT, Salesforce, and others as directed by the Assistant Director of Workforce Services and/or the Chief Operating Officer. Employ off-the-shelf data applications such as MS Excel, Tableau, relational databases software, SQL, SharePoint, or other, to assist in the ongoing management of WSA grants, special initiatives, and projects. 3. Other duties as assigned (applicable to #3) As assigned, responsible of administrative oversight, including providing feedback for design, implementation evaluation, reporting of deliverables and outcomes, and promotion of other WSA initiatives.

OTHER FUNCTIONS

Assists other program departments and performs related work as based on needs of the organization at the direction of Chief Operating Officer and the Assistant Director of Workforce Services.

GENERAL/ORGANIZATIONAL COMPETENCIES

Quality/Compliance:

Achieving a standard of excellence with our work processes and outcomes, honoring WSA policies and all regulatory requirements.

Communication:

Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed.

Initiative:

Taking ownership of our work, doing what is needed without being asked, following through.

Efficiency:

Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things.

Customer Focus:

Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or Workforce Solutions Alamo (WSA).

Collegiality/Collaboration:

Being helpful, respectful, approachable and team oriented, cooperating with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.

Integrity/Transparency:

Upholds social, ethical, and organizational norms and values; firmly adheres to codes of conduct and ethical principles; behaves consistently, and is open, honest, and trustworthy; acts without consideration of personal gain.

Continuous Learning & Self Development:

Being receptive to feedback, willing to learn, embracing continuous improvement, proactively investigating new perspectives, approaches, and behaviors. People Management (for those with direct reports): Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.

Problem Solving:

Identifies problems and uses logic, judgment, and data to evaluate alternatives and recommends solutions to achieve the desired organizational goal or outcomes.

Decision Quality:

Makes sound decisions that consider objectives, risks, implications, and agency and governmental regulations.

GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE, SKILLS, and

ABILITIES

Knowledge of local, state, and federal laws, rules, regulations, and policies applicable to workforce development. Ability to learn, respect, and contribute to the mission of Workforce Solutions Alamo Excellent ability to work appropriately with confidential and/or sensitive information. Strong organizational and time management skills. Ability to successfully manage multiple projects and balance multiple priorities while maintaining a positive outlook and to work effectively in a team environment. Moderate-to-high technical skills using MS Excel, Word, and relational database knowledge required. Effective communication (written and oral) and interpersonal skills. Proficiency in reading, writing, and speaking English is required.

Bi-lingual:

English/Spanish is helpful. EDUCATION and/or

EXPERIENCE

Bachelor's degree from an accredited four-year college or university. Minimum of three (3) years of providing direct services for Choices, SNAP, TANF, and Non-Custodial Parent programs preferred. Familiarity with contract management of federal, state, local grants preferred. An equivalent combination of experience, training, and/or education approved by the agency. Workforce Solutions Alamo is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. The position will close when filled. Equal Opportunity Employer