Serve as a customer liaison and support for data, reporting and HRIS systems in support of HR Division and Agency daily operations. Work closely with members of Human Resources field operations and program management as well as other Agency functional areas to ensure security, accuracy, integrity and availability of HRIS data for agency operations and decision-making.

How you will contribute:

Administration and Operations:

Interact with other internal departments to develop partnerships. Attend business meetings. Assist in creating presentations to support the implementation of programs, procedures and systems. Complete routine Agency administrative tasks and required training.

Project and Change Management:

Participate in current or proposed statewide or divisional special projects. Participate in project planning, tasks, documentation development and review of activities related to assigned projects. Support business process and workflow improvement opportunities to enhance operational business processes.

Research, Analysis and Reporting:

Write, maintain and support a variety of standard reports (daily, monthly, quarterly, etc.) or queries utilizing appropriate reporting tools and data sources. Assist in the development of standard reports for ongoing customer needs. Provide a variety of ad hoc reports for both internal and external HR customers. Audit HR data, validate calculations and troubleshoot irregularities. Support the data governance process. Ensure the security, confidentiality and data integrity of sensitive personnel data.

System and Process Support:

Provide support for HRIS systems to include researching and resolving HRIS problems, providing transactional assistance, and performing scheduled activities and maintenance. Assist in reviewing, testing, deploying and ongoing implementations, integrations, and functionality releases. Ensure the security, confidentiality and data integrity of HRIS systems. Support improvement efforts to enhance system efficiencies within HRIS systems. Assist in providing training to internal and external stakeholders on HRIS systems and processes including creating documentation or job aids.

What will make you successful:

Ability maintain the confidentiality of data, systems and records. Ability to assess workload, prioritize, and handle multiple priorities. Ability to communicate effectively orally and in writing with diverse audiences. Ability to conduct research, and to interpret and report findings. Ability to gather data and prepare technical reports. Ability to maintain a customer focus and respond to internal and external customer needs. Ability to work independently and as part of a team. Knowledge of project management, data analysis, needs assessments, and principles of business process. Skill in applying technology to business practices. Skill in the use of computers software applications including MS Office products.

Minimum Qualifications:

Ability to prioritize and handle multiple priorities. Ability to work with confidential data, systems and records. Skill in conducting research, interpreting, formatting and reporting findings. Skill in oral and written communication to build effective relationships. Skill in responding to customer inquiries and issues in a technical environment. Skill in the use of computers and software applications including MS Office product with focus on Excel and Access. Skill managing large data sets and integrating data from different sources and across multiple systems.

Additional Considerations:

A combination of training, experience or education in Human Resource Management, Organization Development, Business Administration, Public Administration, Information Systems, Information Management or related field desired. Ability to quickly develop a knowledge of VDOT policies, procedures, and organizational structure. Experience creating end user guides and documentation. Experience in developing presentations and facilitating training using traditional and online tools. Experience with business process evaluation or mapping. Experience with technical solution deployment(s). Knowledge of Human Resources and HRIS technology solutions. Click below to learn more about the Competency Model associated with this

Position:

Competency Model Physical Requirements VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct. VDOT Code of Ethics Standards of Conduct