Already Applied? Update your details, view your application and progress. Login Job Alerts We'll send you an e-mail when a position becomes available that matches your search criteria. Subscribe Quick Links HR/EOO Main Page Employee Benefits Equal Opportunity & Outreach Employment Services GPS Graduate Recruitment Support Specialist (Part-Time) Apply now Job no: 529826 Position type:

Staff Part Time Benefit Status:

Non-Benefited -

Non-Union Campus:

UMass Lowell Department:

Grad & Professional Studies Salary:

Anticipate $20 - $25 per hour

Applications Open:

May 01 2026

Applications Close:

Open until filled

General Summary of Position:

Apply today to become a valued member of the graduate recruitment team at UMass Lowell! Our Graduate, Online & Professional Studies (GPS) office is a fast-paced environment where you'll work closely with students and colleagues alike. If you're looking for a supportive, friendly work environment, UMass Lowell is the place to be. We look forward to seeing your application. The GPS team is seeking a part-time support specialist in graduate recruitment. This role is vital to supporting the needs of the admissions, recruitment, and advising teams through student outreach and support projects, customer service, and various administrative tasks. A strong desire to provide top-tier customer service is a must. Responsibilities include, but are not limited to, outreach to new inquiries, answering calls, assisting students throughout the application process, answering work queue emails, updating and maintaining student records, and providing in-depth customer relations support, often on an individual basis with prospective and current students. The Graduate Recruitment Support Specialist will assist with recruitment initiatives, including calling campaigns to prospective students, applicants, and matriculated students. The person in this position will be required to successfully build rapport with our students, in addition to assisting staff with triage and general problem solving.

Additional duties:

learning, understanding, and upholding university policy, with regard to university admissions and recruitment. New employees will be trained to gain a working knowledge of our Student Information System (SiS) and our available student services. They will also work with UMass Lowell faculty, students, and staff and will handle confidential information. This is an on-campus, part-time, non-benefited, non-unit position - 18 hours per week, max allotted, with some exceptions. Flexible scheduling. The GPS office is open from 8:30 am-5 pm Monday-Friday. No Weekends. Minimum Qualifications (required): Associate degree, with background in customer support and/or business operations support. Preference to those with previous higher education experience, at either public or private institution. Must be proficient in MS office, with clear demonstrable experience with Microsoft Excel and previous experience using Customer Relations Management (CRM) or Business Application Software in their previous employment. Seeking a candidate that has outstanding phone and email etiquette and the ability to answer questions in a professional and timely manner. Special Instructions to

Applicants:

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received. This is a part-time, temporary, non-unit, non-benefited position. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Back to search results Apply now Refer a friend Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Recaptcha Privacy agreement Search results Position Job Number Department Opens Closes GPS Graduate Recruitment Support Specialist (Part-Time) 529826 Grad & Professional Studies 1 May 2026 Open until filled Apply today to become a valued member of the graduate recruitment team at UMass Lowell! Our Graduate, Online & Professional Studies (GPS) office is a fast-paced environment where you'll work closely with students and colleagues alike. If you're looking for a supportive, friendly work environment, UMass Lowell is the place to be. We look forward to seeing your application. The GPS team is seeking a part-time support specialist in graduate recruitment. This role is vital to supporting the needs of the admissions, recruitment, and advising teams through student outreach and support projects, customer service, and various administrative tasks. A strong desire to provide top-tier customer service is a must. Current opportunities Position Job Number Department Opens Closes GPS Graduate Recruitment Support Specialist (Part-Time) 529826 Grad & Professional Studies 1 May 2026 Open until filled Apply today to become a valued member of the graduate recruitment team at UMass Lowell! Our Graduate, Online & Professional Studies (GPS) office is a fast-paced environment where you'll work closely with students and colleagues alike. If you're looking for a supportive, friendly work environment, UMass Lowell is the place to be. We look forward to seeing your application. The GPS team is seeking a part-time support specialist in graduate recruitment. This role is vital to supporting the needs of the admissions, recruitment, and advising teams through student outreach and support projects, customer service, and various administrative tasks. A strong desire to provide top-tier customer service is a must. Powered by PageUp The University of Massachusetts Lowell welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Get answers to all of your Human Resources questions. Ask Now Search by Keyword Enter a keyword, e.g. "Professional & Professor" Refine Your Search Position Type Staff Part Time 1 Locations UMass Lowell UMass Lowell 1 Categories Graduate, Online & Professional Studies 1