Home Instead of Cortland is now looking for energetic, focused and results driven individuals to join our growing office team. As a Recruitment & Engagement Coordinator, prospective hires will be a part of a growing business focused on providing quality and compassionate care to our elderly clients. Recruitment & Engagement Coordinators are expected to answer phones, complete administrative tasks (which include hiring, onboarding, staffing, scheduling) and support office staff with clerical duties.

Primary Responsibilities:

• Reflect the core values of CNY Seniors LLC. A privately owned and operated Home Instead Senior Care franchise.
• Handle office responsibilities that allow for a consistent networking effort, which is critical to building a business.
• Greet and welcome visitors (via phone or in person) in a friendly, warm professional manner.
• Answer each incoming call with a friendly professional manner and distribute calls to appropriate staff.
• Field new client inquires via the phone and schedule care consultations.
• Assist with hiring process of new caregivers, duties include both fielding inbound caregiver inquiries and making outbound recruitment calls, interviewing, onboarding and training.
• Assist with billing, invoice generation and mailing of invoices to clients.
• Enter and maintain current and correct client and caregiver data in Clear Care or current operating system.
• Communicate client or caregiver concerns with staff members in timely manner.
• Have and maintain a positive mental attitude.
• Ensure Home Instead Senior Care standards are upheld.
• Maintain regular attendance in office to execute job responsibilities.

To inquire please call (607)319-0075 .

Job Type:

Full-time Pay:

$19.00 - $22.00 per hour

Benefits:

Flexible schedule Paid time off Ability to

Commute:

Cortland, NY 13045 (Required)

Work Location:

In person