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Learning & Development (L&D) Manager
Job
Sarasota County, FL
Sarasota, FL (In Person)
Full-Time
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Job Description
Job Description Help for Job Description. Opens a new window. The Learning & Development (L&D) Manager leads initiatives that strengthen workforce capability, leadership effectiveness, and organizational culture across the County. This role aligns employee development with the County's mission to deliver high-quality, responsive public services. The L&D Manager partners with departments to build a skilled, engaged, and service-oriented workforce prepared to meet evolving community needs. Strategic Learning & Talent Development
- Lead countywide learning strategy aligned with organizational priorities and service delivery goals
- Manage one- and three-year operational plans for division, aligned with HR Department strategy and roadmap
- Sustain and optimize the learner's experience at the County, through a variety of experiences (including but not limited to synchronous and asynchronous courses, blended learning, workshops, and social)
- Assess workforce skill gaps and create targeted solutions annually
- Lead a culture of continuous learning, professional growth, and knowledge sharing Organizational Development & Effectiveness
- Partner with departments to assess organizational challenges and implement practical, people-centered solutions
- Develop, manage, and communicate performance management practices that align employee goals with County priorities
- Consult on change management efforts related to new systems, processes, and service models
- In coordination with Labor and Relations Manager and HR Business Partners, consult on and mediate conflict situations with employee groups as needed
- Conduct team alignment sessions and organizational assessments, as requested
- Advance initiatives that strengthen organizational culture, engagement, and collaboration (i.e., QMM, STAR Committee, Retreats) Leadership & Talent Development
- Manage development programs for supervisors, managers, and leaders (i.e., ALE, Leadership Studio, New Supervisor and Manager Orientation)
- In coordination with Labor and Relations Manager and HR Business Partners, provide coaching and consultation to leaders on performance, team dynamics, and employee development
- Oversee focused development programs such as mentoring and coaching, whether provided internally or externally
- Foster a culture of accountability, feedback, and growth People, Operations, & Data
- Lead team of specialists to achieve operational plan goals
- Use technology, best practices, and collaboration to develop optimized processes and ways of working within the division
- Analyze survey data, training outcomes, and workforce metrics to guide decisions
- Manage division contracts, providers, budget, and expenses to ensure fiscal responsibility and optimal ROI
- Evaluate the effectiveness of L&D programs and recommend improvements Compliance & Public Sector Alignment
- Ensure training programs align with federal, state, and local regulations, as well as County policies
- Support required training initiatives (e.g., ethics, safety, compliance, and certification programs)
- Maintain awareness of public sector trends, workforce challenges, and best practices