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M.Chalmers@phila.gov For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov Notes to Applicants and Projected Exam Information
CO
City of Philadelphia
Training And Development Officer
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What they do
A Training and Development Manager manages staff training and professional development programs for an employer. Develops training programs that address staff needs and support the strategic goals of a company or organization. Supervises training staff and partners and evaluates training impact.
$141,078 / year median in Pennsylvania
-2% projected decline
Job Description
WHO WE ARE
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.What We Offer:
Impact- The work you do here matters to millions. Growth
- Philadelphia is growing, why not grow with it? Diversity & Inclusion
- Find a career in a place where everyone belongs. Benefits
- We care about your well-being.
Learn more here:
https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Equal Access to Civil Service Testing The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination. Only an on-line application will be accepted for this exam. Paper applications will not be accepted. Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch. For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov Information concerning employment with the City of Philadelphia may be found at: work.phila.gov https:
//www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/ www.facebook.com/PhilaOHR www.twitter.com/PhilaOHR www.youtube.com/@PhilaOHR www.linkedin.com/showcase/philahr General Definition This is training and staff development work designing, planning, implementing, facilitating, and evaluating a program of training and organization development in a municipal operating department. An employee in this class manages and coordinates overall planning and execution of training and development programs, courses and activities, and engages with key stakeholders to improve employee productivity and ensure attainment of organizational objectives. Responsibility for developing curricula focusing on training needs and developing and/or maintaining a comprehensive training plan for the department and facilitating training programs are significant aspects of the work. Work may include supervision of a small number of technical and clerical personnel. Work is performed under the direction of an administrative superior.CONTACT INFORMATION
The analyst responsible for reviewing applications and additional documentation for this job opportunity is Melanie M Chalmers City of Philadelphia- Office of Human Resources 1401 JFK Blvd.
Phone:
215-686-2690Fax:
215-686-0861Email:
Melanie.M.Chalmers@phila.gov For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov Notes to Applicants and Projected Exam Information
ELIGIBLE LIST
DEPARTMENTAL-ONLYPROMOTIONAL
Only a departmental promotional eligible list for the Philadelphia Water Department will be established as a result of this examination. Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.PREFERENCE FOR PHILADELPHIA RESIDENTS
Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score. To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements. If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.TRAINING AND EXPERIENCE EVALUATION
Applicants will be evaluated and scored based upon their training and experience credentials. Applicants will not be asked to appear to take a scheduled examination. Scores in the Training and Experience Evaluation will be based on documentation of education and experience provided by the candidate. To receive full credit for your education and experience, you should submit all relevant documentation including college transcripts, licenses, certifications, paid out of class documentation, etc. and provide a detailed description of your education, experience, and credentials. An Eligible List will be established the week of 08/24/2026 . Please note that this date may change.TEST REVIEW
In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 686-0880 if you wish to schedule a test review. Level of Education Required College Minimum Acceptable Training and Experience The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.ANTICIPATED ELIGIBILITY
Candidates who meet all eligibility requirements within 3 months (11/02/2026) of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied. 1.CIVIL SERVICE STATUS
Presently employed by the City of Philadelphia with permanent Civil Service status in the Water Department with a performance rating of Satisfactory or higher.AND 2. EDUCATION
Completion of a bachelor's degree program at an accredited college or university.NOTE:
Additional experience or industry recognized certification may substitute for the required degree on a year for year basis.AND 3. GENERAL EXPERIENCE
: Two years experience as an employee trainer, a training coordinator, a training administrator, a training consultant, or as a human resources professional or assistant, which has included designing and conducting employee training and development programs.AND 4. SPECIFIC EXPERIENCE
One year of full performance level professional human resources experience or as an employee trainer, a training coordinator, a training administrator, a training and outreach manager, or a training consultant for enterprise-wide professional development and learning experience planning and administering employee training and development programs.NOTE:
A master's degree in the areas specified in the education section may substitute for the general experience. Equivalency Statement Or any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included and the specific experience described above.PHYSICAL AND MEDICAL REQUIREMENTS
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.TRANSCRIPT REQUIREMENTS
Candidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement at the time of application. Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service. If you have ever submitted a paper transcript, for any City of Philadelphia civil service examination, you must submit another document Option 1- Upload a paperless transcript
- One time only!
- Submit a paper transcript
- Separate document required for each application If you submit a paper copy of a transcript the document will be used for this application only.
- Office of Human Resources 1401 JFK Blvd.