Compensation Compensation:

$105,000 annually with a generous performance bonus. At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.

Location:

Tampa Bay Area, FL (hybrid role with several days per week working on-site in clinics) Key Responsibilities Onboarding & Training Delivery Coordinate and facilitate onboarding sessions for new hires across the organization Support hiring managers so every new hire feels prepared before their first day Keep onboarding documentation organized and current in our systems (Notion) Improve the program over time: lead the discovery, build, and delivery of new sessions as Greenbrook Medical evolves Support our clinic-based Training & Enablement Leads in role specific learning experiences Program Design & Curriculum Development Own the design and delivery of core L&D programs Iterate and facilitate train-the-trainer programs for clinic-based Training & Enablement Leads Build video libraries, SOPs, and job aids in Notion so knowledge sharing is easy to use across the organization Grow our training library; including building and improving programs like customer service training that reflect who we are and how we work Knowledge Management & People Enablement Keep people team resources well-organized and easy to find in Notion Make data-informed recommendations for how to use knowledge management to help our teams do their jobs better Support the setup and rollout of development plans in Lattice; track completion and partner with our HRBP on delivery Data and Continuous Improvement Partner with our HRBP to use data to inform and prioritize programs and learning experiences. Use data to make the case for what to build, change, or stop Support setup and ongoing management of Lattice, including development plans, 1:1 tracking, and performance cycle logistics Partner to identify and build out our learning management system What Success Looks Like 90% of new hires complete 90 day milestones on time (New hire onboarding completion rates and milestone sign-offs) 80% of staff with an active, reviewed development plan in Lattice Grow following their first review cycle (Lattice engagement for growth and enablement initiatives) 90% of managers holding bi-weekly 1:1s, tracked in Lattice Training programs delivered, evaluated, and continuously improved using data-driven insights and program-specific success measures (e.g., surveys, performance outcomes, manager feedback, and other relevant metrics).

Note:

Metrics will evolve with the business needs, these are where we are focused right now

About You Experience:

3-5 years of experience in learning and development, building programs, or adult learning Experience owning L&D operations in a fast-growing organization, including managing learning systems, documentation, stakeholder partnerships, and continuous improvement efforts

Education:

Bachelor's degree required; Instructional Design / Adult Learning and performance certificate a plus

Skills:

Strong facilitation skills: comfortable leading sessions without a script Instructional design fluency: you know how adults learn and you design accordingly

Data-literate:

you use metrics to inform progress and make decisions Tool enthusiast: Notion, Lattice, or similar tools come naturally to you Self-starter with ownership mindset: able to independently identify needs, move work forward, and operate effectively in a fast-changing environment without heavy direction Operational focus: You have an eye for managing the details of building and delivering learning programs, and know how to set up systems to support it You manage up well: you keep stakeholders informed, flag issues early, and can articulate what you need to be successful Not required, but a plus: Experience working in a service-oriented or healthcare environment.

Values:

You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork. Why You Should be

Excited Innovation:

Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.

Impact:

Be part of a mission-driven team focused on transforming healthcare for underserved seniors.

Growth:

We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.

Compensation & Benefits:

Competitive base salary and performance-based bonus, paid time off, health, dental and vision benefits, and 401K with a company match. Our Selection Process Our selection process typically includes an online application, initial interview, second round interview, values interview, case study panel interview and reference check. Equal Employment Opportunity and Commitment to Diversity At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost. We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. 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