Product Training Supervisor

Product Training Supervisor Harrisburg, SD Job Details Full-time $71,000 - $106,000 a year 3 days ago Benefits Paid holidays Disability insurance On-site gym Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee stock ownership plan Opportunities for advancement Pet insurance Qualifications Microsoft Excel Customer relationship building E-learning (training delivery method) Mid-level Client relationship development High school diploma or GED Instructor-led training (training delivery method) Organizational skills Developing new training programs E-learning platforms Productivity software Training & development Online education instructional development Leadership Communication skills Stakeholder relationship building Full Job Description Company Overview Showplace Cabinetry is an employee-owned company manufacturing high-quality cabinetry in Harrisburg and Beresford, South Dakota. As a national brand sold through independent dealers, Showplace is committed to helping employees grow and succeed. Position Overview The Product Training Supervisor develops and implements training programs for dealers to enhance product knowledge, sales skills, and operational effectiveness. This role ensures dealers are equipped to represent the brand, drive sales, and deliver strong customer experiences. This position requires tactical planning, strong communication skills, and expertise in training methodologies. A thorough understanding of all product lines is required, including book knowledge, electronic catalog versions, and awareness of current additions, changes, and deletions. Essential Functions Other duties may be assigned, requested, or directed. Design, develop, and deliver product training programs covering product knowledge, customer service, and operational processes Create training materials including manuals, presentations, videos, and e-learning modules Customize training programs to meet the needs of specific dealers or regions Conduct in-person and virtual training sessions Evaluate training effectiveness through feedback, performance metrics, and follow-up Collaborate with sales, marketing, and product teams to stay current on updates and trends Align training initiatives with company goals and dealer expectations Build and maintain strong dealer relationships to encourage engagement Serve as a point of contact for training-related questions Stay informed on industry trends, competitor practices, and training methods Update training materials as products, policies, and market conditions evolve Improve and innovate training delivery methods for better engagement Partner with the retail store manager to maintain the showroom training facility Required Knowledge, Skills, and Abilities High School diploma or equivalent required; college degree preferred Thorough knowledge of all product lines and versions Strong communication, leadership, and organizational skills Ability to create and deliver training using PowerPoint Proficiency in Microsoft Office (Excel, Word, PowerPoint) and online learning platforms Ability to travel as needed

Working Hours Monday-Thursday:

7:00 a.m. - 5:00 p.m.

Friday:

7:00 a.m. - 11:30 a.m. Benefits Paid Time Off Minimum of 13 days PTO per year (accrual begins on day one) 8.5 paid holidays: New Year's Day President's Day Memorial Day Independence Day Labor Day Thanksgiving Day Day After Thanksgiving Christmas Eve (½ day) Christmas Day Retirement Employee Stock Ownership Plan (ESOP) at no cost 401(k) with company match up to 4% Health & Wellness Health, dental, vision, life, and pet insurance On-site medical care with a Physician Assistant (no cost) Long-term disability insurance (no cost) On-site counseling services Fitness center with personal trainer, classes, and wellness programs Additional Perks On-site cafeteria (breakfast and lunch) Employee product discounts Eligible for the salaried bonus program based on company performance Tuition assistance program Opportunities for growth and advancement How to Apply Click to submit your application or contact:

HR Department Phone:

605-743-2200

Email: