Contract

Sr. Technical Trainer

Posted on 18 September 26 by Andy Ringer

San Jose, CA $ - $

Job Description

Sr. Technical Trainer

Location:

San Jose, CA

Pay Rate:

$47.75/HR W2

Hours:

Monday-Friday, 9AM - 6PM

Duration:

Open-ended Contract Description:

We are seeking a highly skilled and knowledgeable Sr. Trainer specializing in Supermicro products and services. The ideal candidate will be responsible for designing, developing, and delivering comprehensive training programs focused on servicing and maintaining Supermicro's cutting-edge technology products. This role involves a deep understanding of our product technology principles, including servers, networking, GPU, and storage, to ensure high-quality training for service excellence.

Training Program Development:

Design and develop engaging training materials and courses that cover servicing Supermicro products, including theoretical knowledge and practical skills

Delivery of Training:

Conduct effective training sessions, workshops, and seminars for various audiences, including internal teams, partners, and customers, focusing on the servicing and maintenance of Supermicro products

Certification Programs:

Help to create Supermicro's Global Service Education and Certification Program, ensuring it meets industry standards and the needs of our partners and customers

Collaboration:

Work closely with the Service Team, Product Managers, and other teams to continuously update and enhance training content based on new product developments and technology advancements

Technical Support and Updates:

Maintain up-to-date knowledge of Supermicro products and services, utilizing the Supermicro Education portal and other resources to enhance technical competencies

Stakeholder Engagement:

Build and maintain strong relationships with internal and external stakeholders to support the education and certification programs, driving continuous improvement and project delivery

Skills:

Bachelor's Degree in Training and Development, Engineering, or related field, or equivalent work experience 8 years of experience in a technical training role, with a strong preference for candidates with experience in enterprise servers, networking, and data center environments

In-depth knowledge of x86 server platforms and the ability to understand complex technical problems

Proficient in Linux, including basic to advanced command-line operations

Experience with scripting languages (Bash, Perl, Python) with the ability to train and mentor others on scripting best practices

Strong working knowledge of server infrastructure, with familiarity in the latest server technologies and components

Versed in commonly used operating systems and platforms including VMware, Windows, and storage components

Hands-on experience with clustering, RAID controllers, networking switches, L2/L3 routing, and SFPs

Experience installing and configuring AMD and/or Nvidia GPU drivers; enterprise GPU experience a plus

Ability to navigate and manage infrastructure packages, including sourcing and installing software through vendor and community repositories

Comfortable working with a wide range of server hardware components and diagnostic/management tools

Knowledge of liquid cooling systems and implementation is a plus

Experience with e-learning delivery methods, including webinars, distance learning, and virtual training

Excellent verbal and written communication skills in English.

Bilingual abilities are a plus

Familiarity with Learning Management Systems (LMS) and adult learning principles

Certifications in CCNA, MCSE, Linux Administrator, VMware, or similar are highly desirable

Strong presentation and facilitation skills, with the ability to engage and educate diverse audiences effectively

Ability to work independently and collaboratively in a fast-paced environment

Strong attention to detail and organizational skills

Rate / Salary

$ - $

Sector

IT/Software/Technology

Category

it

Skills / Experience

it

Benefits

Not Specified

Our Reference

JOB-18950

Rate / Salary

$ - $