Training Specialist (Enterprise Applicion) Judicial Branch Administrive Office of the U.S. Courts Office of the Deputy Director, Case Management Modernizion Program Office (CMM) Summary The Training Specialist (Enterprise Applicion) position in the Administrive Office of the U.S. Courts, Office of the Deputy Director, Case Management Modernizion Program Office (CMM). CMM drives change management and adoption practices to achieve delivery of a modernized, efficient, and secure case management environment. CMM is responsible for delivering training and change management support for case management applicions deployed to judiciary employees. Learn more about this agency Summary The Training Specialist (Enterprise Applicion) position in the Administrive Office of the U.S. Courts, Office of the Deputy Director, Case Management Modernizion Program Office (CMM). CMM drives change management and adoption practices to achieve delivery of a modernized, efficient, and secure case management environment. CMM is responsible for delivering training and change management support for case management applicions deployed to judiciary employees. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Washington, DC No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $102,415 - $191,965 per year Pay scale & grade AD 00 Promotion potential 00 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Temporary - This is a temporary position Not-to-Exceed (NTE) 4 years. Occupions and job series 1712 Training Instruction Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-CMM-13031586 Control number 880052700 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluion criteria. Clarificion from the agency This vacancy announcement is open to the public. This is a temporary position not-to-exceed (NTE) 4 years. This position allows for situional, and recurring telework, but does not qualify for full-time or remote telework. The duty stion is in the Thurgood Marshal Federal Judiciary Building One Columbus Circle NE in Washington, DC, across the street from Union Stion with easy access to Metro (red line), VRE, MARC, and Amtrak. Duties Help The Administrive Office of the U.S. Courts (AO), Office of the Deputy Director, Case Management Modernizion Program Office is seeking an experienced Training Specialist (Enterprise Applicion) to join its team. This position reports to the Deputy Operions Officer. The Training Specialist (Enterprise Applicion) serves as a subject-mter expert in the design, development, delivery, and continuous improvement of training programs for one or more enterprise-level software applicions used across the federal judiciary. The incumbent works within a collaborive team environment and partners closely with applicion program managers, system developers, court unit executives, and end-users nionwide to ensure training solutions are practical, accessible, and aligned with organizional objectives. The duties of the position include, but are not limited to: Conducting needs assessments and task analyses to identify training gaps for enterprise applicion end-users. Designing and developing instructional merials, including eLearning modules, instructor-led training guides, quick reference cards, job aids, video tutorials, and web-based training courses using authoring tools. Leveraging digital adoption plform software such as WalkMe, Whfix to embed training guidance within the new applicion. Applying established instructional design models (e.g., ADDIE, SAM) to cree engaging, accessible, and effective learning experiences aligned with adult learning principles. Ensuring training merials conform with Section 508 accessibility standards and AO style guidelines. Developing processes for knowledge management to ensure articles are added to the dabase for end users and support staff. Delivering live, virtual, and blended training sessions to diverse audiences, including court clerks, IT staff, judges' chambers employees, and AO personnel nionwide. Coordining logistics for training events, including scheduling, participant communicions, virtual plform setup (e.g., Zoom, Teams), and post-session follow-up. Serving as a subject-mter expert during applicion rollouts, go-live events, and hypercare periods, and providing real-time support and just-in-time training resources. Developing and administering training evaluions to assess effectiveness and learner performance. Analyzing evaluion da and user feedback to identify opportunities for improvement; and recommending updes to training content and delivery methods. Developing and tracking training metrics, including completion res, learner sisfaction scores, and knowledge retention. Coordining with onboarding lead, change management lead, and Agile Program Management Office on continuous improvement executive reporting. Partnering with applicion project teams, business process owners, and change management leads to align training stregy with system releases and enhancements. Consulting with the onboarding team to engage with stakeholders and understand user environment, workflows, and training constraints. Participing as a training representive in enterprise applicion governance groups, working groups, and user communities of practice. Maintaining current knowledge of the enterprise applicion(s), including system updes, policy changes, and new functionality, to ensure training content accuracy. Requirements Help Conditions of employment

CONDITIONS OF EMPLOYMENT

All informion is subject to verificion. Applicants are advised th false answers or omissions of informion on applicion merials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Selection for this position is contingent upon completion of OF-306, Declarion of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive stus positions or conversion to a competitive stus position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive stus or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive stus position (unless prohibited by a law or stue), non-citizens must provide proof of authorizion to work in the U.S. and proof of entitlement to receive compension. Additional informion on the employment of non-citizens can be found USAJOBS Help Center | Employment of non-citizens / . For a list of documents th may be used to provide proof of citizenship or authorizion to work in the United Stes, please refer to Form I-9, Employment Eligibility Verificion . All new AO employees required to complete an FBI fingerprint-based nional criminal dabase and records check and pass a public trust suitability check. New employees to the AO required to successfully pass the E-Verify employment verificion check. To learn more about E-Verify, including your rights/responsibilities, https://www.e-verify.gov/ . All new AO employees are required to identify a financial institution for direct deposit of pay before appointment. You required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in terminion of employment. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocion. Qualificions Applicants must have demonstred experience as listed below. This requirement is according to the AO Classificion, Compension, and Recruitment Systems which include interpretive guidance and reference to the OPM Opering Manual for Qualificion Standards for General Schedule Positions.

Specialized Experience :

Applicants must have least one full year (52 weeks) of specialized experience which is in or directly reled to the line of work of this position. Specialized experience must demonstre experience in ALL areas defined below: Designing and developing training content for an enterprise-level software applicion or comparable informion technology system. Delivering in person or virtual instructor-led training to audiences of varying technical skill levels. Applying instructional design methodologies (e.g., ADDIE, SAM) to cree learning merial. Collaboring with subject-mter experts, project teams, or stakeholders to develop or upde training programs.

Highly Desired :

Experience working within the federal judiciary or a federal government agency. Experience developing training for case management, financial, or enterprise resource planning systems in a court or government environment. Proficiency with eLearning authoring tools such as Articule Storyline 360, Rise, Adobe Captive, or Camtasia. Experience supporting large-scale technology deployments or applicion modernizion initiives. Familiarity with Section 508 requirements and accessible design principles. Applicants with the following certificions are highly desirable : Certificion in instructional design, training delivery, or change management (e.g., ATD CPTD, Prosci

ADKAR, SHRM-CP

). Educion This position does not require educion to qualify. However, a bachelor's degree (BA or BS) from a four-year college or university in computer science, informion technology, instructional design, or a reled field is highly desired . Additional informion The AO is an Equal Opportunity Employer. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. We will review your resume and supporting documention and compare this informion to your responses on the occupional questionnaire to determine if you meet the minimum qualificions for this job. If you meet the minimum qualificions for this job, we will evalue your applicion package, to assess the quality, depth, and complexity of your accomplishments, experience, and educion as they rele to the requirements listed in this vacancy announcement. You should be aware th your rings are subject to evaluion and verificion. If a determinion is made th you have red yourself higher than is supported by your resume and/or narrive responses, you assigned a ring commensure to your described experience. Failure to submit the mandory narrive responses will result in not receiving full considerion and/or ring credit. Delibere tempts to falsify informion may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help For this job announcement the following documents and/or informion are required: Resume - Any written form you choose to describe your job-reled qualificions. Citizenship - Include country of citizenship on resume. Notificion of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your lest SF-50 to verify current or former Federal employment stus. Veterans Preference documention - Certifice of Release or Discharge from Active Duty (DD Form 214), if applicable Applicion for 10-Point Veteran Preference (SF-15) and an official stement, ded 1991 or ler, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compension. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 10/09/2026 to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupional questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13031586 Agency contact informion Rosemarie Thompson Phone (202) 502-3800 Rosemarie_Thompson@ao.uscourts.gov Address Case Management Modernizion Program Office One Columbus Circle, NE Washington, DC 20544 US Next steps After a review of your complete applicion is made, you notified of your ring and referral to the hiring official if determined qualified. If further evaluion or interviews are required, you contacted. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help For this job announcement the following documents and/or informion are required: Resume - Any written form you choose to describe your job-reled qualificions. Citizenship - Include country of citizenship on resume. Notificion of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your lest SF-50 to verify current or former Federal employment stus. Veterans Preference documention - Certifice of Release or Discharge from Active Duty (DD Form 214), if applicable Applicion for 10-Point Veteran Preference (SF-15) and an official stement, ded 1991 or ler, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compension. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion and submit the documention specified in the Required Documents section below. The complete applicion package must be submitted by 10/09/2026 to receive considerion. To begin, click Apply Online to access an online applicion. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to cree a new account. You taken to an online applicion. Complete the online applicion, verify the required documention, and submit the applicion. You will receive an email notificion when your applicion has been received for the announcement. To verify the stus of your applicion, log into your USAJOBS account, https://my.usajobs.gov/Account/Login , select the Applicion Stus link and then select the More Informion link for this position. The Applicion Stus page will display the stus of your applicion, the documention received and processed, and your responses submitted to the online applicion. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupional questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/13031586 Expand Hide how to apply Agency contact informion Rosemarie Thompson Phone (202) 502-3800 Rosemarie_Thompson@ao.uscourts.gov Address Case Management Modernizion Program Office One Columbus Circle, NE Washington, DC 20544 US Next steps After a review of your complete applicion is made, you notified of your ring and referral to the hiring official if determined qualified. If further evaluion or interviews are required, you contacted. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Washington, DC No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $102,415 - $191,965 per year Pay scale & grade AD 00 Promotion potential 00 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Temporary - This is a temporary position Not-to-Exceed (NTE) 4 years. Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number 26-CMM-13031586 Control number 880052700