A Technical Trainer is responsible for designing and leading technical training programs for staff at an organization or company. Works with the employees to determine their technical requirements and therefore their training needs and objectives; provides presentations, workshops or technology-supported training.
Provide in-person, one-on-one or small-group assistance to students at the Mark Hopkins Computer Lab and Assistive Technology (AT) Center. Remind students to sign in and out of the Lab. Input daily visits into the OneDrive database. Train students in the use of Center technology, software, as well as built-in accessibility features across commonly used platforms. Distribute and collect loaned technologies. Review loaner program policies with students and obtain signed loaner agreements. Contribute to the design, organization, and ongoing development of the Mark Hopkins Computer Lab and AT Center. Assist students in setting up a personal account with Bookshare to obtain alternate format text. Work with other Peer Technology Specialists and Disability Resources staff to plan, host, and create technology-related educational events and materials. Assist in the development of marketing and outreach plans that promote the resources, services, and technologies available through the Mark Hopkins Computer Lab and AT Center. Assist with recruitment and training of future Peer Technology Specialists. Ensure that the Lab and Center are kept neat and all belongings/equipment are safe and secure in their respective places. Upon leaving, make sure the door is securely locked, both at lunchtime and at the end of day. Review and familiarize themselves with the Assistive Technology Center Handbook. Clean and check workstations after each student use. Ensure that all student accounts are logged out after each use.
Job Requirements:
Be a positive role model and advocate for the Mark Hopkins Computer Lab and AT Center. Provide resources and create a welcoming space for all students. Possess confidence in welcoming students and finding out what their needs are. Possess excellent communication skills. Display a willingness to learn and engage with a variety of technologies and software. Possess an interest in learning and engaging in disability-related topics.
Additional Information:
No previous technical work experience or skills required, but an interest in technology is strongly encouraged! This position is only open to current MCLA students who have been awarded federal work study. Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Brenda Stokes, Executive Director Human Resources. Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment. Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both. Lucas Morrill Interim Title IX Coordinator and Equal Opportunity Officer 375 Church Street, North Adams, MA 01247
Telephone:
(413)-662-5103 Titleix@mcla.edu U.S. Department of Education, Office for Civil Rights 33 Arch Street, 9th Floor Boston, MA 02119-1424
