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Your Access Advocates Personal Care Management Skills Trainer Worcester, MA Apply Position:

Skills Trainer (PCM)

Reports To:

PCM Skills Trainer Supervisor Supervision exercised:

None Exempt or Non-Exempt Status:

Non-Exempt Responsibilities:

\~ Provide information, orientation and determine basic eligibility to persons with disabilities seeking Personal Care Assistant (PCA) Services through the Medicaid Personal Care Attendant Program. \~ Travel to meet with consumers or their representatives, travel for meetings/events \~ Liaison to consumer while going through the evaluation process to receive approval and services from the Medicaid PCA Program. \~ Assist consumer in identifying other community resources that may strengthen their choice for independence. \~ Complete an initial assessment with consumer in their home/residential setting to determine their level of ability to manage their program. \~ Set up and complete EVV visits and annual reviews with consumers/surrogates by association deadlines. \~ Provide skills training to consumers having an active Prior Authorization following the approved Medicaid curriculum, educating them on all phases of the PCA Program to include: how to be an employer, hiring of PCAs, management of PCA payroll and the paperwork connected with the process and how to manage the personal care program. \~ Recruit or engage individual consumers to attend advocacy events. \~ Troubleshoot for and with the consumer regarding issues with their individual program which could include one or more of the five core services: peer support, skills training, advocacy, information and referral and transitions. \~ Be alert and responsive to areas of program misuse, fraud and obligations to report abuse and neglect. \~ Prepare and submit required paperwork on a timely basis according to the Medicaid Personal Care Attendant Program Contract and YAA\'s timelines for deliverables. Provide updates on current aspects of each person listed on assigned consumer list. \~ Complete documentation of all contact with/and regarding consumers in a timely manner. \~ Maintain organized up- to- date consumer files. \~ Maintain working relationship between PCA Program and Fiscal Intermediaries (FI) including, but not limited to, resolving member complaints and sharing information with FI as needed. \~ Assist with the development and maintenance of an approved PCA manual and Standard Operating Procedure. \~ Participate in all Department meetings and trainings related to the Medicaid PCA Program. \~ Other duties as assigned by PCM Skills Trainer Supervisor. Essential Functions (requirements): \~ Frequent communication (orally and/or in writing) with consumers, staff, medical providers, state agencies, business partners/vendors and other third parties; \~ Ability to understand the requirements of the PCA program and to be able to assess, teach, evaluate, direct, and refer the consumer/guardian/surrogate regarding the scope and responsibilities of the program; \~ Ability to travel within service area and beyond; \~ Ability to meet with consumers in their homes; \~ Ability to accurately enter information into database; \~ Ability to use office machinery, including calculators; \~ Ability to maintain strict confidentiality.

Preferred Qualifications:

Education \~ High School or equivalent (GED) required; Associate Degree preferred. \~ Relevant experience may be substituted for educational requirements Experience \~ 1-3 years of direct patient contact, preferably individuals with disabilities. \~ Excel, Microsoft Office, data base management \~ Working in or involved with the disability community \~ Bilingual preferred Possess the ability to: \~ Work independently and as a team member \~ Work effectively with individuals with diverse disabilities and cultures \~ Prioritize and meet deadlines \~ Problem solve \~ Take direction and understand consequences of action Individuals with disabilities are strongly encouraged to apply. Active Filters Personal Care Management Skills ... Worcester, MA Clear All Apply