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ZA
ZOLL Acute Care Technology
Field Sales Training Specialist Great Lakes
Career Insights for Training and Development Specialist
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Based on Michigan data
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What they do
A Training and Development Specialist directs education or staff training programs for a company, such as large firms or distributorships, or private post-secondary educational providers.
$61,188 / year median in Michigan
+1% projected growth
Job Description
CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Summary Field based position to train and motivate new and tenured Territory Managers to meet and exceed their segment plans by spending 2-3 full days in the TM's territory, coaching and counseling to areas which need development post TM's participation of initial training period and attendance of corporate training. Essential FunctionsAssist new and tenured TM's with business plan (and other) initiatives to ensure progress along their individual developmental path.
Collaborate with RM's to identify and coach to areas of opportunityWork collaboratively with Regional Managers to onboard and train new TM's in the most effective way possible.
Assist TM's to execute POA's as well as other marketing and sales initiatives.
Regularly conduct weekly scheduled field visits with TM's that coach to achieving objectives set by their RM and AD.Implement follow-up to coaching visits as appropriateProactively provide recommendations that align with business strategies within the regionProvide verbal and written follow-up and observation reports that highlight and address TM's strengths and areas for improvement or development.
Summary reports of FSTS field visit serve as template for the standard for FSTS training and teachingAssess territory with regard to history, territory type, existing prescribers, known territory issues or concerns with TM.Proactively assess territory metrics and performance trends to identify areas of focus and/or improvement to achieve goals and objectives.
Identify and promote TM best practices. Assist TM's to identify opportunities to best utilize tools, internal support resources and marketing materials (AC's, PSR's, Speakers, Mailers, Programs and exhibits)Develop tailored training and development strategy specific to each TM following assessment of each TM's current business plan including opportunities, expectations, objectives, implementation, and timeframes.
Educate and reinforce the need for TM's to adopt and apply the ZOLL Selling Skills methodology and understand the sales cycle.
Help TM's to establish risk, risk stratify, and handle objections by using relevant data in a conversational manner when meeting with physicians.
May assist with special projects and other initiatives as assignedDevelop, lead and manage regional training and development initiatives-. i.e. Deliver Integrity Behavioral Styles Training to field sales Required/Preferred Education and ExperienceBachelor's Degree or equivalent relatable experience requiredTwo or more years' experience working in clinical environment, sales, and/or training and mentoring role required.
Experience in the medical products industry and working with physicians preferred.
Clinical knowledge of/experience with ECG interpretation, basic cardiac anatomy and physiology, etc. preferred. Knowledge, Skills and AbilitiesMust have a history of success in salesMust have dedicated coaching/training experienceExcellent facilitation and presentation skills, able to effectively engage small and large scale audiences with diverse backgrounds.
Must be comfortable calling on physicians in an office or hospital setting.
Must be self-directed, work autonomously, and follow company SOP's.
Ability to edit and create Word documents containing graphics, manage spreadsheets, prepare presentations, send and receive e-mail, obtain information from the internet, etc.
Good communication and phone skills, which includes the ability to communicate effectively and professionally at all levels within the organization as well as directly with TM's, RM's, and AD's.
Ability to prioritize assignments while working on various projects simultaneously.
Proficient with small and large scale project management experience with the ability to prioritize assignments while working on various projects simultaneously.
Collaborate with RM's to identify and coach to areas of opportunityWork collaboratively with Regional Managers to onboard and train new TM's in the most effective way possible.
Assist TM's to execute POA's as well as other marketing and sales initiatives.
Regularly conduct weekly scheduled field visits with TM's that coach to achieving objectives set by their RM and AD.Implement follow-up to coaching visits as appropriateProactively provide recommendations that align with business strategies within the regionProvide verbal and written follow-up and observation reports that highlight and address TM's strengths and areas for improvement or development.
Summary reports of FSTS field visit serve as template for the standard for FSTS training and teachingAssess territory with regard to history, territory type, existing prescribers, known territory issues or concerns with TM.Proactively assess territory metrics and performance trends to identify areas of focus and/or improvement to achieve goals and objectives.
Identify and promote TM best practices. Assist TM's to identify opportunities to best utilize tools, internal support resources and marketing materials (AC's, PSR's, Speakers, Mailers, Programs and exhibits)Develop tailored training and development strategy specific to each TM following assessment of each TM's current business plan including opportunities, expectations, objectives, implementation, and timeframes.
Educate and reinforce the need for TM's to adopt and apply the ZOLL Selling Skills methodology and understand the sales cycle.
Help TM's to establish risk, risk stratify, and handle objections by using relevant data in a conversational manner when meeting with physicians.
May assist with special projects and other initiatives as assignedDevelop, lead and manage regional training and development initiatives-. i.e. Deliver Integrity Behavioral Styles Training to field sales Required/Preferred Education and ExperienceBachelor's Degree or equivalent relatable experience requiredTwo or more years' experience working in clinical environment, sales, and/or training and mentoring role required.
Experience in the medical products industry and working with physicians preferred.
Clinical knowledge of/experience with ECG interpretation, basic cardiac anatomy and physiology, etc. preferred. Knowledge, Skills and AbilitiesMust have a history of success in salesMust have dedicated coaching/training experienceExcellent facilitation and presentation skills, able to effectively engage small and large scale audiences with diverse backgrounds.
Must be comfortable calling on physicians in an office or hospital setting.
Must be self-directed, work autonomously, and follow company SOP's.
Ability to edit and create Word documents containing graphics, manage spreadsheets, prepare presentations, send and receive e-mail, obtain information from the internet, etc.
Computer Applications:
Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment.Good communication and phone skills, which includes the ability to communicate effectively and professionally at all levels within the organization as well as directly with TM's, RM's, and AD's.
Ability to prioritize assignments while working on various projects simultaneously.
Proficient with small and large scale project management experience with the ability to prioritize assignments while working on various projects simultaneously.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and make appropriate judgment calls to insure the correct outcome.Computer Skills:
Computer Applications:
Microsoft Word, Excel, PowerPoint, Access, and Outlook and audio-visual equipment. Physical DemandsThe physical... For full info follow application link.Benefits
- Dental Insurance