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Tebis America Inc.

Application Specialist (2 years CAD/CAM experience, Bachelors Degree)

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What they do

A Technical Trainer is responsible for designing and leading technical training programs for staff at an organization or company. Works with the employees to determine their technical requirements and therefore their training needs and objectives; provides presentations, workshops or technology-supported training.

$60,146 / year median in Michigan

-1% projected decline

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Job Description

Job Summary :
We are seeking a motivated and skilled Tebis Application Specialist to join our team. The ideal candidate will have a strong background in manufacturing processes, be adept with CAD/CAM systems, and provide expert support to our customers. This role is essential for ensuring that our clients fully utilize Tebis software to meet their production goals.
Key Responsibilities :
Provide technical support and training to Tebis customers Assist customers in optimizing their use of Tebis software to meet manufacturing goals Work with the sales team to support software demonstrations, presentations, and customer engagement. Conduct customer visits, both virtually and in person, to provide hands-on support Perform software installation, configuration, and updates for customers Troubleshoot and resolve technical issues related to Tebis software Work closely with the technical team to enhance support and implementation processes Document support cases and maintain knowledge base content for future reference Develop and maintain strong relationships with customers to ensure long-term satisfaction and success. Travel to customer sites as needed (estimated 50%)
Qualifications :
Bachelor's degree in Engineering, Manufacturing, or a related field, or equivalent work experience 2+ years of experience with CAD/CAM systems; Tebis experience is a plus Strong understanding of manufacturing processes, especially in milling, machining, or mold and die Excellent problem-solving skills and the ability to work independently Strong customer service skills and a client-focused mindset. Ability to communicate complex technical information to both technical and non-technical audiences. Willingness to travel for on-site customer support as required Familiarity with CNC machining and related software systems Experience working in a customer-facing role A background in technical support Why Tebis America? Competitive salary and benefits package Opportunities for professional development and career growth A collaborative and innovative work environment with a focus on continuous improvement Work alongside industry leaders in advanced manufacturing technologies How to
Apply :
Please submit your resume and a brief cover letter explaining why you're excited to join our team to INFO@TEBISUSA.COM with the subject line "Application Specialist". If basic instructions can't be followed, we will not follow up with you. We're excited to hear from you!
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Must be a US citizen
Education:
Bachelor's (Preferred) Willingness to travel: 50% (Required)
Work Location:
In person