The software installer's primary responsibilities include user training, software installations, software configuration, and support of products sold and/or supported by Kardex Remstar, LLC. This position is primarily performed at our customer's facilities located in North America. Your tasks Install, train and support software systems that control Kardex Remstar ASRS and related products. Travel in the US, Canada, Mexico, and other countries as required. Position requires regular overnight travel. The ability to stand for extended amounts of time Act as a loyal representative of the company, showing high confidence in the company and the company's products. Report activity regularly on standard forms (i.e. work orders, weekly time sheets and expense reports). This includes the submittal of all paperwork in a timely manner. Maintain a detailed record of service visits including technical problems and resolution to correct these problems. Maintain all company property including tools, cell phones and computers in a safe and productive manner. Keep informed regarding all operating characteristics, design factors and technical performance of storage and retrieval products. Maintain a high degree of professional knowledge and safety consciousness. Attend training courses/seminars recommended by management. Willing to accept duties and responsibilities as required by management. Your profile