Company Description Fortress Telecom is a security-focused, managed IT service provider near State College, PA, specializing in IT services for businesses including Wi-Fi, security cameras, business phone systems, structured cabling, and vCIO consulting. Role Description This is a full-time, in-office role for an Information Technology Technician at Fortress Telecom in State College, PA, with flexibility for some remote and on-site work. The role involves troubleshooting technical issues, providing technical support, delivering customer service, and conducting training sessions. Qualifications High school diploma or equivalent. Troubleshooting and Technical Support skills Knowledge of Information Technology Strong Customer Service expertise Experience in conducting Training sessions Excellent problem-solving abilities Strong communication and interpersonal skills Ability to work independently and collaboratively Mandatory Microsoft

MS-900/AB-900

certification Mandatory Microsoft MD-102 certification Mandatory Microsoft

MS-102/AB-650

certification (May be waived with previous Entra work experience) Must have experience in Microsoft Entra Admin /Team/Sharepoint/Defender/InTune and Purview Must have experience with network troubleshooting including routers, firewalls, switches, VLANs and wireless access points Preferred experience with Ubiquiti networking equipment and Yealink phones. Must be capable of lifting 50 lbs. unassisted and work in confined spaces Must be able to climb stairs Availability to work flexible hours, including evenings, overnight and weekends, as required. Valid driver's license with clean driving record, background check and drug test will be required upon employment. Conversational/Construction Spanish will be preferred. How to Apply Please apply on Indeed or submit your resume and a brief cover letter highlighting your interest in the position and relevant qualifications to support@fortresstelecom.com. We appreciate all applications, but only qualified candidates will be contacted for an interview. Thank you for considering a career with Fortress Telecom, LLC. We look forward to reviewing your application!

Job Types:

Full-time, Permanent Pay:

$35,000.00 - $70,000.00 per year

Benefits:

Paid time off

Work Location:

In person