Job Description We are seeking an engaging and adaptable Product Trainer to support the rollout of a new digital platform being deployed across our Client's branch locations throughout the United States. The Product Trainer will travel as part of a three-person regional training team (Pod) and deliver hands-on software training, demonstrations, and adoption support to branch employees. Trainers will receive comprehensive product training before deployment and will use client-provided curriculum and training materials. This position is focused on delivering training rather than developing or curating course content. Key Responsibilities

• Deliver instructor-led software training and demonstrations to end users at assigned branch locations.
• Explain system functionality, workflows, and operational changes in a clear and approachable manner.
• Provide hands-on support as users practice navigating and using the platform.
• Assist users with platform configuration and adoption activities within the defined training scope.
• Reinforce the purpose and business value of the platform to encourage adoption and utilization.
• Adjust delivery style based on the audience's role, experience level, and learning needs.
• Partner with the team to provide a consistent training experience across locations.
• Gather user feedback, identify common knowledge gaps, and communicate observations to the Lead Trainer.
• Confirm that users have completed required training activities before the team exits each location.
• Participate in initial product enablement, train-the-trainer activities, team check-ins, and ongoing knowledge-sharing sessions.

Follow regional travel schedules and maintain professional communication with branch employees, client stakeholders, and project leadership. Represent our client and Insight Global professionally throughout the engagement. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Willingness and ability to travel weekly within an assigned region.
• Previous experience within software training, product demonstrations, or technology-focused learning sessions for end users.
• Strong presentation, facilitation, and interpersonal communication skills.
• Ability to explain software processes to users with different levels of technical experience.
• Comfortable facilitating both group instruction and individual coaching.
• Ability to learn a new digital platform quickly and accurately deliver client-provided curriculum.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a small, travel-based team environment.
• Adaptability when working with different branch environments, employee groups, and operational needs.
• Experience supporting enterprise software implementations or digital transformation initiatives.
• Experience training frontline, field-based, operational, or nontechnical employees.
• Experience supporting software adoption or organizational change initiatives.
• Familiarity with train-the-trainer programs.
• Experience working across multiple locations during a phased technology rollout.
• Previous experience in a consulting, client-facing, or traveling trainer role.