Senior Specialist Regulatory Quality Training & LMS Altria - 4.0 Richmond, VA Job Details Full-time $91,500 - $132,750 a year 18 hours ago Benefits Profit sharing Paid parental leave Paid holidays Health insurance Paid time off Parental leave Vision insurance 401(k) matching Loan assistance Qualifications Training program design for professional development VLOOKUP function Data visualization software proficiency Video tutorial instructional content development GxP Customer service Articulate Storyline Online learning activities Online learning curriculum development Manufacturing facility experience Business intelligence tools Continuous improvement Content development Instructor-led training (training delivery method) Online training platform teaching experience E-learning platforms Management reporting Content management Enterprise Learning Management Change management support (employee development activity) Factory experience Remote training Manufacturing company experience Cross-functional communication Data analysis software Full Job Description Together We Innovate. Together We Change. Want to shape how a Fortune 500 company trains and qualifies the people who make its products? Bring your learning administration and quality compliance expertise to a role where you will take ownership from day one, support a growing manufacturing population, and deliver training solutions that keep the enterprise inspection ready! We are currently seeking a Senior Specialist Quality Training to administer training within SAP SuccessFactors Learning across our manufacturing and support organizations. You will translate compliance and business requirements into assigned, trackable, audit-ready learning. You will work alongside peer specialists, factory training leads, subject matter experts and system admins. This position is in Richmond, VA with a hybrid work schedule.

What you will be doing:

Administering training items, curricula, classes, and assignment profiles in SuccessFactors Learning for the manufacturing population. Partnering with subject matter experts and document owners to build, revise, and retire training content (presentations, e-learning courses, and videos) tied to quality management system procedures. Setting direction with our managed service provider to execute on your behalf. Driving optimization initiatives in SuccessFactors. This includes identifying opportunities to improve training processes, automation, assignment profile design, and reporting accuracy to improve the learner's experience. Managing training impacts associated with employee movement, organizational changes, and position changes. Supporting training requirements as manufacturing headcount and operations expand. You will be onsite at our manufacturing facility. Most work will be performed in an office setting although there will be some time you will be required to lead on the factory floor. Maintaining training records, completion tracking, and compliance reporting to support internal and external audits. Producing, analyzing, and communicating compliance reports and dashboards to factory and functional leadership. Identifying compliance risks and escalating overdue training. Supporting organizational change management initiatives related to training execution. What we want you to have: Bachelor's degree in a related field, or equivalent professional experience. 3+ years of hands-on experience using a learning management system; SAP SuccessFactors Learning strongly preferred. 3+ years of experience in the development of training materials in a regulated manufacturing environment (e.g. FDA, GxP, ISO). Presentation and facilitation skills. You will conduct training classes throughout the year. Working knowledge of quality document management systems, controlled documents, and training records as inspection evidence for an audit. Experience with reporting and analytics tools (LMS standard and custom reports, Excel, and Power BI) and comfort working with large data sets. You should have some experience building Excel VLOOKUPS and Pivot Tables. Proficiency in Articulate 360 (Storyline, Rise, and Review). Familiarity developing training videos using software such as simpleshow. One industry certification (e.g. American Society for Quality or equivalent) or ability to secure one within a year. Strong communication and customer service skills with the ability to connect compliance requirements, learner needs, and business priorities. Familiarity with change management practices and continuous improvement in a shared services model. The successful candidate will combine technical learning management system expertise, quality compliance knowledge, data analysis skills, and strong stakeholder partnership capabilities to ensure a highly compliant, audit-ready, and operationally effective training program. Will remain posted until Friday, October 9th, 2026. The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $91,500.00 - $132,750.00. Why You'll Love Building Your Career at Altria At Altria, we believe a great career starts with feeling supported — both at work and in life. Here's what you'll find here: Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you. Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully. A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real. Get recognized for your work — annual merit increases and performance bonus. A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary. Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends. Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family. Celebrating your milestones — paid parental and bonding leave for life's biggest moments. Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life. A culture that gives back — paid volunteer days and a shared commitment to making a difference. At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.