Technical Trainer

Security Clearance:

Secret Location:

Chantilly, VA Job Type:

Full-Time Target Salary Range•: $50,000 - $60,000 This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary

Position Overview:

Amatriot is seeking a motivated, career and customer-oriented Technical Trainer to join our team based out of Chantilly, VA.

Key Responsibilities:

Design, Develop, organize, and deliver comprehensive technical training and related materials in support of customers and/or company employees. Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions. Ensure training materials reflect current CACMS features, updates, and best practices. Create documentation for standardized data collection, inspection, and collaboration processes. Provide daily status reporting to management and customers during training activities. Complete and submit all reporting requirements in a timely manner. Establish and maintain positive relationships with Posts, domestic offices, and other stakeholders. Communicate effectively with both technical and non-technical audiences. Work independently and within small teams to support various software and systems-related tasks. Work with customer teams and functional organizations to establish training content and objectives. Ability to follow defined processes and document any issues/problems clearly. Ensure training material reflects current product features. After-hours and weekend support will be required as needed to support overseas or domestic training tasks. Coordinate training schedules, logistics, and participant communications. Track training completion rates and maintain accurate records in learning management systems. Evaluate training effectiveness through assessments, surveys, and performance metrics.

Qualifications:

Education :

Bachelor's degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements.

Experience :

5 years of experience in Training and/or Information Technology. Experience in delivering software applications training to end users on in a classroom, and/or one-on-one setting, and/or virtual or other equivalent teaching experience. Excellent written, verbal, and interpersonal communication skills. Demonstrated initiative, sound judgment, effective decision-making. Must be able to travel up to 25% domestic and internationally.

Preferred Qualifications:

One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred. Experience training end users on complex hardware and software solutions is highly preferred. Experience delivering technical training via remote training tools such as MS Teams. Experience with Salesforce.

Physical Requirements:

Must be able to remain in stationary position for up to 50% of the time. Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer. Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers. Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc. Must be able to deliver presentations as needed. Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc. Must be able to fly on international flights up to 18 hours.