A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.
Responsibilities:
Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service. Monitor dog behavior and intervene when necessary to maintain a safe play environment. Train and support staff , providing guidance on handling dogs, customer interactions, and daycare procedures. Communicate with pet parents , addressing concerns, providing updates, and ensuring excellent customer service. Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments. Ensure facility cleanliness , following sanitation protocols to maintain a hygienic environment. Handle administrative tasks , such as check-ins, payments, and record-keeping. Open or close the facility , depending on shift responsibilities. (AM and PM) Must be able to work weekends and holidays Minimum 25-35 hrs per week Must be able to be on call for operations Must be able to handle chaotic Must be able to be proactive & bring new ideas Must be able to take constructive criticism
Qualifications:
Experience in dog daycare, pet care, or animal handling. Leadership skills with the ability to manage a team effectively. Strong communication and customer service skills. Knowledge of dog behavior and safety protocols. Ability to multitask and work in a fast-paced environment. Pursing bachelors or post graduate Client relations