Summary of Purpose:

Provides bathing and prep services to grooming animals while demonstrating excellent customer service. Duties (Essential Functions): Provide high quality grooming services. Responsible for bathing, drying, brushing, nail trimming and shaving grooming animals. Provide humane, effective restraint of dogs/cats. Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, donate or work for KHS. Communicate with groomer regarding any significant problems or concerns. Provide daily cleaning and equipment maintenance. Provide maintenance of all grooming equipment (

IE:

remove hair from dryers, cleaning blades, etc.). Follow daily and weekly cleaning protocol per Resort Standard Operating Procedures. Assist with laundry. Other duties as assigned.

Qualifications/Requirements:

General to intermediate dog and cat knowledge preferred. Ability to work independently with little direct supervision. Great interpersonal skills in person and by phone with clients, staff, and volunteers. Demonstrated attention to detail, and ability to understand and follow client instructions. Ability to handle multiple tasks simultaneously in a fast-paced environment. Humane attitude towards animals. Accept, support, and represent KHS core values, programs, policies, and procedures. Basic computer knowledge. Support the usage of approved AI tools when they can improve efficiency and reduce time spent on routine or administrative tasks while meeting quality, accuracy, confidentiality and professional standards. Ability to lift or otherwise move large animals - up to 50 pounds; full range of motion, including stooping, bending, reaching, etc. Must be able to restrain dogs in excess of 70 pounds. Background Check required. Physical, Psychosocial, and Cognitive Demands/ Working Environment Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions. Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs. Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions. Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans). Exposure to chemicals. Exposure to loud noise. Exposure to emotional circumstances. Fast-paced environment.