CLOE Training Coordinator

CLOE Training Coordinator North Carolina A&T State University

• 4.1 Greensboro, NC Job Details Full-time $42,500
• $50,000 a year 1 day ago Benefits 457(b) Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Employee assistance program Vision insurance 403(b) Life insurance Qualifications Research Full Job Description Classification Information Position/Classification Title Training Specialist Classification Type SHRA Position required to work during periods of adverse weather or other emergencies: N•Not Mandatory Minimum Experience/Education Bachelor's degree; or equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions. Preferred Years Experience, Skills, Training, Education Bachelor's degree from an accredited institution and 2 year of relevant administrative, program coordination, or operational support experience ; Required License or Certification Position Overview Primary Purpose of Position The training coordinator serves as the administrative support working independently to performance of a full range of operational and administrative responsibilities within established policies and procedures. The role independently coordinates day‑to‑day logistics for on‑site and off‑site course delivery, including materials preparation, facilities coordination, participant management, scheduling, LMS administration, and routine reporting. The position applies working knowledge of programs, services, and procedures to resolve non‑standard issues by consulting applicable policies, manuals, and resources, and prepares written communications related to program and operational processes with guidance. While the role may encounter deviations from standard procedures and provide support to office or work‑unit activities, the scope of responsibility does not include ongoing policy interpretation authority, formal supervision, or responsibility for program or process redesign. Create special effects or animations using computers, or other electronic tools and media for use in communication and outreach campaigns and products. These duties align with Journey‑level competency expectations for independent, fully functional performance. Primary Function of Organizational Unit CLOE is responsible for developing the university's leadership talent and providing learning workshops to enhance staff and faculty's professional capabilities. CLOE also provides consulting support to colleges and functions within the following areas: organizational design, team effectiveness, strategic planning, and culture enhancement. Work Hours 8:00

• 5:00, Monday
• Friday Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Hybrid (Employees are working part-time in the office to perform job tasks that require on-campus engagement, and the remaining time at home) Key Responsibilities and Related Competencies Required Competency Decision Making Duties Responds to questions or issues that deviate from standard operating procedures by determining appropriate actions and consulting relevant policies, manuals, or staff. Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolution based on delegated authority from the supervisor. Understands programs and services sufficiently to apply knowledge in problem‑solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations. Required Competency Planning and Organizing Duties Compiles and organizes information from different sources to develop reports and data. Performs general administrative tasks to support office operations. Required Competency Customer Service Duties Manages participants before, during, and after course delivery, providing high‑quality customer care. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Support program delivery at on-site and off-site locations Responds to questions or issues that deviate from standard operating procedures by determining and consulting appropriate resources. Composes written communications with guidance using standard formats. Independently composes correspondence involving program or operational procedures from general instructions or brief summaries. Required Competency Operations Management Duties Coordinates all preparation and logistical processing functions for on‑site and off‑site course offerings to assure quality and completion. Coordinates day‑to‑day operations for course delivery, ensuring proper and timely assembly, preparation, and delivery of program materials. Plans and organizes activities and coordinates logistics including: Assessment assembly Print materials Facilities Room setup and breakdown Facilitator support Schedules and coordinates appointments, meetings, and events. Plans and facilitates the support activities of an office or work unit. Coordinates with others to complete tasks. May serve as an office coordinator for a work unit. Required Competency Leadership Duties Learning Technology Performs LMS administration, including: Course management Registration monitoring Course closing tasks Selects, understands, and fully applies features of a variety of: Software programs (MS Office Suite (Word, Excel, PPT, Outlook and Sharepoint), Adobe Express, Qualtrics, Zoom Hosting) Machines (A/V Equipment) Office equipment (Pc/Laptop, Copier, etc.) to produce the desired results. Zoom hosting for eLearning courses Position Information Working Title CLOE Training Coordinator Competency Level Contributing Position Number 007823 Recruitment Range $42,500

• $50,000 FLSA Non-Exempt Appointment Type Time Limited
• Full-time FTE If Time Limited, Appointment Length 09/30/2027 Organizational Division CLOE Organizational Location Human Resources Organizational Unit CLOE Posting Detail Information Posting Number

SHRA3175

Open Date 04/22/2026 Close Date 05/01/2026 Special Instructions to Applicant This position is only available for internal candidates. You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to

NC A & T

permanent employees include the following and more: Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna

• State Health Benefits of North Carolina NCFlex
• Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans
• 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies.

N.C. A&T

employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link https:

//jobs.ncat.edu/postings/40226