Pet Parent Concierge - Dog Daycare Front Desk Sja3 Llc Cherry Hill, NJ Job Details Part-time $18 an hour 5 hours ago Benefits Paid training Paid time off Employee discount Opportunities for advancement Qualifications Service scheduling

Full Job Description Benefits:

Competitive salary Employee discounts Free uniforms Paid time off Training & development Do you LOVE dogs? Would you love to WORK with dogs? Dogtopia is looking for fellow dog lovers to join our growing team as a Pet Parent Concierge! Dogtopia is the industry leader in dog daycare, where health and safety is always our #1 priority. We provide a fun, fast-paced work environment that focuses on team culture and always makes it the Most Exciting Day Ever! Purpose Beyond Profit We "Enhance the joy of dog parenthood..." by providing clean, safe, and educational dog daycare to our furry guests and their pet parents. We believe in creating better canine citizens by truly S.E.E.ing (Socializing, Exercising, and Educating) each dog, which we believe helps keep dogs in their loving, forever homes and out of shelters. The Role Pet Parent Concierge The first point of contact for our pet parents. The best customer service/front desk position you could ask for if you love talking about dogs all day. Responsibilities Provide excellent customer service Answering phones and emails Greeting Pet Parents Answering Pet Parent questions and collecting their information Educating Pet Parents about Dogtopia and our requirements, as well as our Weekly Wellness Plans Scheduling services and setting up Meet & Greets Checking dogs in and out Escorting dogs to and from their Pet Parents Giving tours Making phone calls to leads Selling enrollment packages and upselling other services, such as SPA, Grooming, etc. Understanding our Dogtopia-isms Maintain a neat and organized environment Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Multi-tasking-delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting

EVERYONE

that walks into Dogtopia! Understanding Dogtopia's Noble Cause Understanding our Dogtopia-isms Perks and Bonuses Bring your dog to work! Opportunities for cross-training and company advancement A strong, positive team culture that values inclusivity and transparency Hands-on managers who work side-by-side with our team Personal development opportunities in the dog industry, as well as sales, customer service, and dog behavior and handling Paid online Dogtopia Connect training prior to your first day• A companywide focus on health and safety - pups and people Some courses in Dogtopia Connect are industry certifications and eligible for CEUs through the CCPDT The rules by which we, as Dogtopians live by are our

Dogtopia-isms:

We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It's the Most Exciting Day Ever! Requirements Must love dogs! Customer service experience Friendly Strong attention to detail Teamwork Positive attitude Able to multi-task Reliable attendance Sales and scheduling experience