About Us:

At Suite Dog Daze, we treat every pet like family! We are a premier, dog daycare, boarding, and professional training facility dedicated to top-tier care, safety, and fun. We maintain a professional, calm, and highly observant environment with a tight-knit staff of appx 5 employees per shift. If you are a seasoned professional who wants a leadership role where you can truly make a difference in a dog's day (and their owner's peace of mind), we want to hear from you!

Why You'll Love Working Here:

A Supportive Culture:

We value our "Suite Team" and build a supportive, professional work environment where leadership and teamwork thrive.

Dog Perks:

Bring your well-behaved dog to work for free daycare/boarding!

Professional Growth:

Learn advanced balanced training techniques, dog body language, and play yard safety. What You'll Do (The Big Picture): As a Staff Lead, you will lead by example. You aren't just sitting in an office; you are actively managing the floor, leading the yards, and running the front desk where we securely track all client items, and all pet's interactions during their stay.

Play Yard Management:

Oversee and manage large group play, step in proactively to manage challenging dog behaviors, and train staff on preventing stress or scuffles.

Front Desk Leadership:

Greet clients, manage check-ins/check-outs, utilize facility management software, and communicate updates confidently and warmly with pet parents.

Maintain Excellence:

Ensure facility cleanliness by supervising the proper use of professional sanitizing systems (like KennelSol and Wysiwash) on kennels and yard surfaces.

Who You Are:

An Expert Leader:

You can manage a busy lobby and a play yard simultaneously. You notice the tiny details, like early signs of dog stress or structural tasks that need finishing.

A Confident Communicator:

You excel at customer service, giving direct feedback to staff, and chatting professionally with anxious pet owners.

Physically Active:

You are happy being on your feet for long stretches, walking, lifting up to 50 lbs, and staying active in all types of weather.

Reliable & Punctual:

You understand that our furry guests and our team depend on us being on time, every time.

Required Experience:

Industry Experience:

Minimum of 1-2 years of direct experience working inside a professional dog daycare and boarding business.

Leadership Role:

Proven experience in a supervisory or managerial role within a pet care facility, including training and managing staff.

Play Yard Management:

Demonstrated experience managing dog group play dynamics and reading complex dog body language.

Front Desk Operations:

Experience managing check-ins, check-outs, customer service, and pet facility scheduling software.

Pet Boarding Software:

Working knowledge of pet boarding/daycare software such as Gingr, Kennel Connect, PawPartner, etc.. Must be 18+ and have reliable transportation.

Pay:

$18.00 - $23.00 per hour Expected hours: 35.0 per week

Benefits:

401(k) Employee discount Flexible schedule Health insurance Paid time off

Experience:

Kennel:

1 year (Required)

Work Location:

In person