SUMMARY:

The Animal Care Specialist is primarily responsible for working to fulfill the Pennsylvania SPCA's mission to protect animals, prevent cruelty and to improve the health and quality of life throughout Pennsylvania. The employee will assist clients of Main Line Animal rescue with their needs by providing optimal customer service. As well as providing compassionate and attentive care to the animals housed at the shelter, educating and assisting adopters, and helping to reunite stray animals with their caring families.

PRINCIPAL DUTIES

Promoting a friendly and professional environment where emphasis is placed on compassion, quality, integrity, and service. Provides high quality customer service to those who visit or call the Pennsylvania SPCA including adopters, volunteers, donors, and pet owners. Provide compassionate and attentive care to the animals housed at the site. Performs daily, thorough cleaning of all animal areas and spot cleaning throughout the day. Provides food, water, bedding, and enrichment for the animals. Provides any other basic care animals may require. Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.

EDUCATIONAL REQUIREMENTS

Minimum High School diploma or GED required; some college, trade, vocational school, college or further education preferred. Must be proficient using computer. Knowledge of Internet, Microsoft Word and Excel required, knowledge of Pet Point Animal Management System, Cornerstone, and web based software a plus. Bi-lingual is a plus.

EXPERIENCE, ABILITIES AND QUALITIES REQUIRED

Experience in animal care and a connection to the mission of the PSPCA Affection for animals, concern for their welfare, and a willingness to accommodate animals in the work place. Excellent customer service skills; ability to remain professional under stressful situations Ability to work quickly and efficiently; proven ability to quickly assess situations and determine urgency of treatment required (triage) Superior verbal communication skills Attention to detail and excellent follow through on required steps in a process A quick learner and desire to expand animal care knowledge Ability to problem solve and work cooperatively in a team environment; affection for animals and concern for their welfare. Ability to accommodate varied work assignments and schedules; reliable and dependable, yet flexible. Physical strength and ability to lift and carry a pet or other object weighing up to fifty (50) pounds without assistance; must be able to assist in lifting patients or other objects weighing more than fifty (50) pounds.

IMMEDIATE SUPERVISOR

Animal Care Manager

FLSA STATUS

Non-Exempt

INTRODUCTORY ASSESSMENT PERIOD

The introductory assessment period runs from the date of hire for three months thereafter. For employment in any position with the Pennsylvania SPCA, this introductory assessment period is the period during which the specifics of the job are learned. During this period, either the employee or the Pennsylvania SPCA may end the employment relationship without notice or prejudice.

EMPLOYMENT

There is no minimum period of employment guaranteed or implied by acceptance of an employment offer.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

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