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Woofie's Ashburn-Leesburg

Part-Time Client Service Coordinator & Dog Walker

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Job Description

Are you passionate about animals and enjoy working in a dynamic, fast-paced environment? Woofie's is seeking a detail-oriented and enthusiastic Client Services Coordinator & Dog Walker to join our growing pet care business for a part-time position working Monday, Wednesday & Saturday during the day. This on-site role is integral to supporting our operations, clients, and team members. Hours would be 11AM - 7PM, Monday, Wednesday, & Saturday. This position has the potential to become full-time for the right candidate.
Key Responsibilities:
As a growing business, we wear many hats!
Your varied responsibilities will include:
Client Relations :
Meeting with new clients to create client profiles and answer questions.
Dog Walking :
Provide excellent customer service and pet care as needed
Supporting Walkers & Sitters :
provide training and support to dog walkers & pet sitters
Operational Support :
Assisting with errands, marketing events, and maintaining the office and performing spot checks of jobs.
What We're Looking For:
The successful candidate must possess the following skills and abilities:
Animal and People Enthusiast :
A genuine love for animals and people is at the heart of what we do. You must thrive in an environment where you're pulled in multiple directions by both clients and pets—remaining positive, upbeat, and kind under pressure.
Highly Organized and Detail-Oriented :
If you're obsessive about creating and checking off to-do lists, this is the role for you! The ability to multitask and prioritize in a fast-paced environment is essential.
Excellent Communication Skills :
Strong oral and written communication skills are critical for providing top-tier customer service and working collaboratively with the team.
Experience :
Previous office experience in a customer service role is required. Experience in the pet care industry (e.g., dog walking, pet sitting, grooming, veterinary assistance) is strongly preferred.
Location :
Resides in or near the Ashburn or Leesburg area.
Transportation :
Must have reliable transportation and a smartphone.
Commitment :
This is not a summer or seasonal position; we're looking for candidates seeking a long-term role. Why Join Us? Health care, dental, and vision benefits (available after a probationary period for full-time employees). Paid time off (PTO) for full-time employees. The chance to work in a supportive, pet-loving environment where your contributions make a difference. This on-site position offers the opportunity to be part of a thriving, pet-centered business where no two days are the same. If you're passionate about animals, enjoy helping people, and thrive in a fast-paced setting, we'd love to hear from you!
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have previous pet care experience, if so, please describe. Do you have a valid driver's license and a reliable vehicle? Do you live in Ashburn or Leesburg?
Experience:
Customer service: 2 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance