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Paw by Paw Dog Training
Reception Team Lead
Career Insights for Animal Trainer
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Based on Maryland data
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What they do
An Animal Trainer trains animals to become familiar with human voices and contact, and to respond to commands. Trains dogs to assist people with disabilities. May train animals for a health, competition, or show. May train other animals such as horses, dolphins, and apes.
$40,007 / year median in Maryland
+6% projected growth
Job Description
Paw by Paw Dog Training
JOB OPENING
Full time - Reception Team Lead Turn your love of dogs into a lifelong career! At Paw by Paw Dog Training, we are committed to cultivating a happy, healthy, and respectful relationship between pups and their parents. We are seeking experienced reservation specialists and those looking to gain more hands-on experience to join our dynamic and fast-growing team! As a Receptionist, you will work with pet owners and around dogs of all ages and breeds. You will answer the phone and help our clients with scheduling. We are willing to train the right candidate who displays reliability, confidence, flexibility, patience, and the ability to work within a team. Our workplace environment promotes diversity and inclusivity with a tight-knit and dedicated team.Responsibilities will include:
Ability to answer the phone and address client questions, comments or concerns Directing client calls to the correct department Promoting and selling services while understanding owner's individual needs Creating a welcoming and safe environment for owners Ability to communicate clearly over phone and email Following up with clients Processing sales Cleaning self serve dog wash Stocking small retail boutiqueKey Accountabilities:
- Must be comfortable and confident being around dogs of all ages and breeds
- Display the ability to respond quickly and efficiently in a fast-paced environment.
- Must be hard-working, responsible, and detail-oriented
- Possess the ability to focus on successes, while maintaining a fun, safe and secure environment.
- Expert customer service skills
- Excellent communication skills