Company Overview Elements Massage is a leader in the health and wellness industry, specializing in therapeutic massage services and customized facials. With a commitment to excellence and ongoing education for our service providers, we strive to create an environment where both clients and employees can thrive. Job Summary We are seeking an energetic and detail-oriented Front Desk Sales Associate to join our spa team. In this vital role, you will be the welcoming face of our studio, managing client interactions, scheduling appointments, and supporting daily operations. Your enthusiasm , outgoing personality, and organizational skills will help create a positive experience for every guest while driving sales and ensuring smooth office functions. Duties Greet clients warmly and provide excellent customer service to ensure a memorable visit Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently Handle appointment bookings, cancellations, and rescheduling with accuracy using scheduling software Support office management tasks such as filing, and maintaining client records Maintain a clean; safe, fully stocked, and well-organized studio including front of house and back of house areas. Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships Requirements Proven experience in front desk or administrative roles within a spa, wellness center, fitness facility or office environment Strong computer skills including proficiency with Google Workspace, and data entry systems Excellent phone etiquette with experience managing multi-line phone systems in a professional setting Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment Knowledge of customer service principles and administrative best practices Ability to handle confidential information discreetly and professionally Your positive attitude and organizational expertise will help foster a welcoming atmosphere where clients feel valued from the moment they walk through our doors To Be Considered Must be available for an opening shift or closing shift Valid drivers license and reliable transportation Must be available to work either Saturday or Sunday

• one weekend day is required References from previous employers will be required

Compensation & Perks:

Unlimited Monthly Commission/Bonus opportunities Free, discounted services & retail discounts Hourly pay

• $16.00
• $18.00 based on experience / plus unlimited bonus opportunities Medical, dental, and vision plans Paid time off Career Advancement Opportunities
• Multi-unit locations Join us to be part of a vibrant team dedicated to delivering exceptional wellness experiences!

Pay:

$16.00

• $18.00 per hour Expected hours: 20.0
• 30.

0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance

Experience:

Front desk: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Palatine, IL 60067 (Preferred)

Work Location:

In person