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TN
THRIVE NOLA SPA
Spa Attendant/Receptionist
Career Insights for Beautician
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Based on Louisiana data
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What they do
A Beautician performs cosmetic treatments on the hair, skin, and nails. They might offer services such as haircuts, hairstyling, coloring, and basic skin treatments like facials. Beauticians often work in hair salons, nail salons, or spas and focus on enhancing a person's appearance through grooming and styling.
$59,626 / year median in Louisiana
Job Description
Spa Attendant/Receptionist
THRIVE NOLA SPA - 4.3
New Orleans, LA Job Details Part-time From $16 an hour 3 hours ago Benefits Flexible schedule Qualifications Retail sales transactions Customer service Salon software Relationship management Stocking Venue guest services Full Job Description Be on time for shift and maintain consistent, regular attendance record- Properly open and close spa each day according to Standard Operating Procedures.
- Accurately book, change and cancel spa appointments.
- Acknowledge and greet everyone who enters and leaves the spa.
- Ensure that the check-in, check-out and payment process is handled in accordance with company policy
- Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
- Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
- Familiarity with Spa Booking Softwares
- Answer the phone promptly and use the guest's name throughout the phone conversation; operate phone system accurately and efficiently.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Maintain eye contact when addressing external and internal guests; develop professional and personalized relationship with regular guests.
- Handle guests' questions and concerns promptly, professionally and courteously.
- Maintain complete confidentiality in all guest matters in accordance with company policy;
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Maintain a clean; safe, fully stocked and well organized work area.
- Ensure adequate stock of supplies and equipment; inform management when stock is low.
- Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Ability to perform the duties of the Retail Consultant as needed.
- Assist in all areas of spa operation as requested by management.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.