Lead Spa Associate Face to Face Spa, Lancaster & Bethlehem, PA Job Overview We're looking for a driven, results oriented Lead Spa Associate to anchor our growing med spa team. This is a sales role with added leadership responsibility: you'll be the top performer and go to person on shift, setting the standard for client conversion while mentoring newer associates. You'll own client relationships from first contact through membership enrollment, and help the team hit its numbers, not just your own. If you're competitive, coachable as a leader, and energized by hitting numbers, this role offers uncapped commission potential, a leadership premium, and real career growth within a fast-expanding med spa brand. What You'll Do Own the client journey from first contact through check out, using every touchpoint as a sales opportunity Present and sell membership programs (facial tiers, Botox renewal plans, laser packages, wellness memberships) as the primary path to recurring revenue Meet or exceed personal monthly sales targets for membership enrollments, package upgrades, and retail add ons Act as shift lead: open or close the location, resolve client escalations, and serve as the manager's point of contact when they're unavailable Onboard and coach new Spa Associates on consultative selling, objection handling, and scheduling systems Handle inbound calls and inquiries with a consultative, needs based selling approach not just scheduling Follow up with leads, past clients, and membership prospects to drive reactivation and referrals Maintain accurate CRM/client records, and help keep the team's records consistent What We're Looking For Proven sales experience (retail, membership based business, fitness, beauty, financial services, or similar) Some prior experience training, coaching, or informally leading coworkers A competitive, self motivated personality with a strong work ethic and comfort working toward quotas Confident, persuasive communication skills; comfortable overcoming objections and closing Strong organizational skills to balance sales activity, team support, and client service Bilingual ability is a plus

Compensation:

Pay

+ Bonus

+ Lead Premium Why Join Us This is a ground floor leadership opportunity with a rapidly growing med spa brand: real commission upside, a leadership premium on top, and a direct path to management as we open additional locations.

Pay:

$14.00 - $18.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person