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Hand & Stone - 761 Lancaster Ave - Bryn Mawr, PA

Spa Ambassador and Guest Sales Associate

Career Insights for Beautician

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What they do

A Beautician performs cosmetic treatments on the hair, skin, and nails. They might offer services such as haircuts, hairstyling, coloring, and basic skin treatments like facials. Beauticians often work in hair salons, nail salons, or spas and focus on enhancing a person's appearance through grooming and styling.

$61,845 / year median in Pennsylvania

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Job Description

Benefits:
401(k) matching Bonus based on performance Employee discounts Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of each client's month. Our Spa Ambassadord play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary experiences for every client. Our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of each client's month. What sets
Hand & Stone Apart:
The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals. You can boost your paycheck with our commission-based membership model.
Our Spa Ambassadors:
Meet membership sales targets Have a detailed knowledge of our menu of services Provide excellent customer care Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Answer phones, schedule appointments, and manage the calendar Perform various other duties as assigned This part-time Spa Ambassador position includes both weekend and evening hours.
Available shifts include:
Sundays:
9:30a•6:30p
Tuesdays:
2:30p•8:30p
Wednesdays:
10a•3:30p
Fridays:
2:30p•8:30p
Saturdays:
8:30a•4:30p & 2:30p•7:30p
Skills & Traits Communication:
Ability to communicate with people and to provide service in a professional and personable way
Authenticity:
Ability to convey genuine enthusiasm for the position and the spa
Sales & Customer Engagement:
Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales
Reliability:
On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers
Computer Skills:
Zenoti knowledge a plus
Qualifications:
excellent computer literacy high school diploma+ is required must be 18 years old+ must be exceptionally well-organized with an attention to detail must be a strong team player with the ability to work independently with minimal supervision