At Four Seasons Nashville, the Spa Attendant plays an essential role in creating an exceptional guest experience by providing a warm welcome and maintaining a clean, organized, and inviting spa environment. This position ensures all spa facilities, locker rooms, and guest areas are impeccably presented, fully stocked, and ready to deliver the highest standard of luxury and service. What You Will Do Welcome guests upon arrival, provide facility tours, assign lockers, and explain spa amenities, equipment, and services. Assist guests before and after treatments, offering refreshments and ensuring a comfortable and personalized experience. Continuously monitor and maintain locker rooms and spa public areas, ensuring cleanliness, safety, and organization. Collect, transport, and replenish linens throughout the spa, coordinating with the laundry department as needed. Restock guest amenities, towels, and supplies in locker rooms, relaxation areas, fitness facilities, and refreshment stations. Complete daily opening and closing checklists to ensure all spa areas are clean, properly maintained, and fully stocked. Monitor spa facilities and promptly address cleanliness and presentation standards throughout the day. Support Spa Therapists by refreshing treatment rooms during busy periods and high guest volume. Adhere to Four Seasons policies, procedures, and service standards at all times. Foster positive working relationships with colleagues and supervisors to support a collaborative team environment. What You Bring Previous experience in a luxury hospitality, spa, wellness, or customer service environment preferred. Strong interpersonal and communication skills with a passion for delivering exceptional guest service. Ability to work in a fast-paced environment while maintaining attention to detail and high cleanliness standards. Physical ability to lift, carry, and transport linens and supplies, and remain on your feet for extended periods. Flexible schedule with the ability to work weekends, holidays, and varying shifts as business levels require.
What We Offer:
Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals Additional property-specific benefits as available
Schedule & Hours:
Part-time position based on business needs Must be available to work a flexible schedule, including early mornings, days, evenings, weekends, and holidays