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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Responsible for maintaining the Spa areas and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery of exceptional service is paramount. How You Will Create the Extraordinary Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. Oversees attendant/receptionist employee relations, training, product levels, service standards and linen running for both male and female spa facilities. Hold the attendant staff and receptionist staff accountable for the Spa SOP standards of cleanliness and service. Works with management to ensure all linen, spa, and fitness inventory are at proper par levels. Ensures confidentiality with respect to guest and employee information. Assist Spa Attendants and Receptionist with guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours. Assist supervisors in creating schedules to ensure appropriate staffing levels according to business volumes, i.e. special events, holidays, weekends, groups, etc. Acts as a resource between employees and spa manager to resolve work related conflicts. Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed. Handles guests with problems prior to a supervisor intervention Maintain knowledge and understanding of treatments/physiological effects/contraindications. Maintain spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). Uphold spa décor by maintaining the set-up and cleanliness of the area. Give tours and describe the spa facility to all guests entering the facility. Provide beverage service to all guests Handles guest requests and questions in a calm, professional, and courteous manner. Ensures guests services are started on time, and all tickets are closed out properly. Communicate and describe in an articulate manner the spa offerings and their benefits Comfortable around guests in a state of undress. Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle) Understand that as a representative of the Spa they will maintain a healthy, fit appearance and a positive attitude. Maintain a clean, safe, stocked and well-organized work area Assist in all areas of the spa operation as directed by management Perform other tasks as assigned by Manager or Supervisor.

Waage:

$15.00 per hour What You Will Need Previous Spa experience Recommended (1-2 year minimum) Must be able to read, write and interpret Spa related terminology including the various treatment modalities, equipment, and products. High school diploma or equivalent Excellent, reading writing and oral proficiency in the English language An energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

ADDITIONAL REQUIREMENTS

Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility. Fast paced environment Multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able to speak, read, write and understand English.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 89504 Job Category Retail Job Schedule Full time Locations Caesars Virginia (On-site)