Wardrobe Associate

Job Summary Performs wardrobe counter duties including assisting team members with uniform dry cleaning and/or rental orders, documenting requests, and handling complaints. Responsible for all aspects of wardrobe inventory control, including shipping, receiving, and distribution of owned and rental uniform inventory. Creates, alters, and repairs uniforms and related garments. Job Description

• Effectively and efficiently assists guests with garments requests.
• Assists with uniform dry cleaning and/or rental orders.
• Documents requests and handles complaints.
• Receives, sorts, stores, and distributes dry cleaned uniforms and rental program uniforms.
• Takes accurate body measurements and communicates measurements to Seamstress for accurate alterations.
• Maintains accurate and organized records and files as assigned.
• Assumes responsibility of sewing, repairing, making, mending and/or altering garments
• Sorts, inspects, measures and cuts fabric using traditional sewing and tailoring techniques to achieve professional results.
• Performs hand sewing to make, fashion, repair, or alter garments and linens according to department policies.
• Measures guest for size, using tape measure or pins, and record measurements.
• Alters garment join parts, using needle and thread or sewing machine, to form finish garment.
• Sews buttons and buttonholes to finish garment.
• Presses garment, using hand iron or pressing machine.
• Confers with guest to determine type of material and garment style desired.
• Positions patterns of garment parts on fabric, and cuts fabric along outlines, using scissors.
• Maintains inventory level by accurately tracking garments that are distributed and collected.
• Participates in weekly cycle counts and researches all inventory variances.
• Maintains inventory levels by accurately tracking uniforms that are distributed and collected, and provides information to Wardrobe Supervisor.
• Takes accurate body measurements and pulls uniform garments from wardrobe inventory and issues them for alterations or to team members.
• Tags and/or marks garments as needed.
• Operates industrial sewing machine in order to complete job tasks.
• Operates industrial sewing machines, changes needles and threads in a safe and efficient manner.
• Troubleshoots any problems with the sewing machine as applicable. Coordinates service calls as necessary.
• Maintains knowledge of current marketing promotions and/or special events.
• Ensures that work area is clean, safe, secure, and well maintained.
• Establishes and maintains professional working relations with internal and external guests.
• Attends and participates in meetings as required.
• May perform other duties as assigned.
• Does not provide supervision to others.
• High school diploma or General education degree (GED) preferred.
• 3 to 5 years of experience in a professional alterations or seamstress/tailor capacity required.
• 2 years of tailoring experience is required.
• Very good verbal and written communication skills.
• Very good interpersonal skills.
• Very good organization skills.
• Working knowledge of computer system and Microsoft Office, Word, and Excel preferred.
• Must be proficient with standard sewing techniques and procedures.
• Basic garment construction techniques.
• Ability to operate an industrial sewing machine and perform routine maintenance.
• Must be able to use a ruler and read measurements.
• Ability to pay close attention to detail, multitask, and manage time.
• Ability to maintain high level of confidentiality.
• Ability to work in a high pressure, deadline oriented, and fast paced environment.
• Ability to work a flexible schedule to accommodate company and team members' needs.

Hiring Preference The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California's largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more!

• Benefits vary for PT and FT employment