Summary To assure a high standard of integrity and honesty in all casino gaming operations and related support services. To ensure the protection of Tribal assets and the safety and security of patrons and employees. Monitors overall day-to-day compliance by Viejas as required in the minimum internal control standards, compact, ordinance and regulations. Observes various gaming operations as they take place, reviewing appropriate records related to the various operating areas and inspecting physical aspects of the facility to verify that the policies, systems, procedures and controls are effective and in compliance. Follows up on reported violations of policies, regulations and controls, working closely with Casino floor security and financial personnel. Reviews customer complaints and evaluates merits of same. Reviews, and resolves, with Casino management, valid complaints and potential operating problems. Investigate and writes reports on actual or suspected criminal activity by both patrons and employees. Job Description Advises on gaming violations, criminal activity or persons associated with criminal activity. Investigates and reports violations of policy, law, or procedures involving Indian gaming. Conducts surveillance on all areas of gaming and money operations. Plans investigations or surveillance operations to prevent theft, loss or violations of the integrity of gaming. Assists in training or instruction on loss prevention. Observes and reports on matters, so directed concerning gaming and maintaining casino integrity. Monitors activities of patrons and employees to assist in ensuring compliance with laws, regulations and internal controls. Monitors the facility to assist in ensuring that the safety, health, and security of patrons and employees are protected. Coordinates with and assists management, security, and law enforcement agencies when necessary. Must be knowledgeable in the conduct of all games offered by the Viejas casino. Must be knowledgeable in all casino internal controls, policies and procedures, Federal and Tribal Gaming Regulations and compact requirements. Conducts investigations and writes reports on actual or suspected violations of casino internal controls, gaming laws and regulations and any criminal activity either by employees or patrons. Ability to train entry level surveillance officers as needed. Assists Commission Compliance Officers as needed in follow up or corrective action investigations. Physically maintains a presence on the casino floor to observe activities and compliance with applicable controls, laws and regulations. Exercises judgment in investigating, evaluating and resolving customer disputes related to gaming. Recommends to the Commissioner, as necessary, new or revised regulations to more accurately and effectively control casino operations. Serves patrons with formal exclusions notices when necessary. Exercises sound judgment and conducts summary license suspensions when necessary in accordance with Commission policy and regulations. Performs any other related duties and functions as assigned. Does not provide supervision to others. High school diploma or General education degree (GED). One year certificate from college or technical school. 2 years Law Enforcement or Regulatory Investigation experience, 2 years related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form. Viejas Casino and Resort is a proud recipient of the AAA Four Diamond award. The resort features world class gaming with 2,500 slot machines, exciting table games, bingo and off-track betting. Our multiple hotel towers have more than 230 luxury rooms and 190 VIP suites. Viejas Casino and Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse, Baron Long Bar & Grill, Ginger Noodle Bar, Grab and Go, and the Daily Roast. The Viejas Outlet Center features not only shopping but also a Bowling Alley, Arcade, and Southern California's largest outdoor roller rink. Our benefits package is second to none! Our Team Members enjoy an extensive benefits package to include heavily discounted insurance premiums, 401k with matching, wellness program gym incentives, and a discount on fuel at our new Viejas Pit Stop, to name a few!

Hiring Preference:

The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. It is the policy of the Viejas Band to give preference in hiring to qualified applicants in the following order: 1) Viejas Tribal Members and 2) other Native Americans. #

INDHP Pay:

From $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Application Question(s): Are you able to pass a background check? Are you at least 21 years of age? Are you able to work in a smoking environment?

Experience:

Law Enforcement or Regulatory Investigation:

2 years (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)

Work Location:

In person