JOIN OUR TEAM
With gaming, hotel, retail and restaurant positions, you can always find what you're looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We'll provide all the training you'll need to succeed in your job and grow in your career. Whether it's the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you're looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you're coming from, however long you plan to stay, there's only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino
JOB SUMMARY
This employee is required to deliver of a variety of spa services utilizing a variety of spa modalities (body treatments, massages) in a safe and comfortable manner with old world hospitality and charm.
Pay Range:
$16.00
- $16.75/hour.
- Benefit eligibility starting at 22 hours per week
- Flexible schedule
- Medical
- Dental
- 401k
- Pension plan
- Vacation time
- Paid sick time
- Employee Stock purchase plan
- $1,000 sign on bonus for Massage Therapist (50% after 90 days, 50% after 180 days)
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following statements are intended as general illustrations of the work in this class and are not all
- inclusive: Perform procedures such as massages and body treatments
Maintain a thorough knowledge of massage modalities and a general understanding of body treatments
Perform consultations with clients regarding symptoms, medical history, and desired results
Evaluate clients to locate painful or tense areas of the body
Manipulate muscles or other soft tissues of the body
Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture
Document guest's condition and progress
Perform all services in accordance with del Lago standards, policies, and procedures
Provide appropriate and consistent levels of guest service and hospitality
Knowledge of all product information used during guest services
Participate in individual home spa product sales with every guest
Maintain up-to-date knowledge of Spa and Salon industry trends
Attend and fully participate in all mandatory trainings and meetings
Complete daily tasks at request of management
Ensure all treatment areas are clean and neat in accordance with department standards.
Ensure all treatment areas are properly stocked in accordance with department standards.
Display a professional and cooperative demeanor in all interactions with department staff, other del Lago employees, vendors, and guests
Maintain knowledge of company and property
Ability to share this knowledge with guests
Other duties as assigned
REQUIRED SKILLS AND ABILITIES
In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the casino
Obtain required licenses
Perform the duties described in compliance with local laws and regulations
Responsible to taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department
Adhere to Internal Control Procedures and Policies
Report illegal activity to Security or the appropriate levels of Management
EDUCATION AND EXPERIENCE
High school diploma or equivalent. Current NYS License/Registration in Massage Therapy. One year experience in a luxury resort or luxury spa setting. Proficient in all aspects of spa treatments and modalities with a general knowledge of body treatments. Excellent personal presentation, good communication skills and a friendly, caring personality. The ability to work in a high-volume, fast-paced service environment while maintaining composure and focus on guest service. (
Note:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.)
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations: Attend required training sessions offered by the casino
Obtain required licenses
Perform the duties described in compliance with local laws and regulations
Responsible to taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department
Adhere to Internal Control Procedures and Policies
Report illegal activity to Security or the appropriate levels of Management
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.